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Direct Coffee Supplies
- Consumer Services
- Springfield, MA
About this business
Location details
1/36 Port Kembla Dr, Springfield, MA, 6163, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Our Delonghi Magnifica S when just a month old had a problem with the descaling light not going off after two cycles of descaling. We took it to DCS who are the Delonghi warranty agent and it was fixed with a new power board within 8 working days which we were very happy with. The staff are all very helpful and courteous too which we appreciated.
Treat customers with contempt.
Coffee machine was dropped off for repairs. Upon dropping the machine off, I showed them the part that needed fixing. I was told that it would take roughly 2 weeks. During this time, I heard absolutely nothing from this place, so I rang and made an enquiry. I was told that the machine was working fine and didn't need repairing. I had also asked for a service to be done during this time too. To cut a long story short, they had the machine for 2 weeks and didn't do anything to it. I picked up the machine and took it elsewhere.... read more
Dropped a coffee machine off to have a repair quote for a leaking steam boiler, but was otherwise working. only reason I went here is because Breville said it is their authorised repair centre. Over 2 weeks and no update on even a quote, so I called and asked to get my machine back. They said the machine had been opened up but will be put back together for me to pick up. Got it home and tried to turn it on - sounded like a jack hammer and would not actually run any water through at all. They have basically complete stuffed m... read more
Don’t waste your time with this repair shop all the staff have no idea and don’t deserve to be employed for being useless, get someone off the street train them up and they’ll have a lot better customer service than these idiots
Frequently asked questions about Direct Coffee Supplies
How is Direct Coffee Supplies rated?
Direct Coffee Supplies has a 3.7 star rating with 127 reviews.
When is Direct Coffee Supplies open?
Direct Coffee Supplies is closed now. It will open on Monday at 8:00 a.m.
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