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Direct Brands Inc
- Other
- New York, NY
About this business
Location details
1 Penn Plz, #5, New York, NY, 10119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This Companys system operates in the dark ages. You cant manage your own acct. It is limited in allowing cancellation of items and bringing up order history. Also, the online system doesnt reflect up-to-date info at all times. Customer Service is also poor. They communicate with each other by sending msgs that arent received until the following day or later. They cannot cancel an item after an order has been placed, the item has to be returned after it has been shipped to you. The company also doesnt take complaints seriousl... read more
This Companys system operates in the dark ages. You cant manage your own acct. It is limited in allowing cancellation of items and bringing up order history. Also, the online system doesnt reflect up-to-date info at all times. Customer Service is also poor. They communicate with each other by sending msgs that arent received until the following day or later. They cannot cancel an item after an order has been placed, the item has to be returned after it has been shipped to you. The company also doesnt take complaints seriousl... read more
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Frequently asked questions about Direct Brands Inc
How is Direct Brands Inc rated?
Direct Brands Inc has a 2 star rating with 3 reviews.
When is Direct Brands Inc open?
Direct Brands Inc is open now. It will close at 5:00 p.m.
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