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Digital Doc

3.4

About this business

Digital Doc is located at 409 N. Marketplace Blvd., Lansing, MI. This business specializes in Appliance Repair and Cellular Phones. 

Location details

409 N. Marketplace Blvd., (Inside Walmart), Edgemont Park, MI, 48917, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.422 reviews
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Chris Kings's profile image
Chris Kings 
8 years ago

Took Samsung Galaxy S 5 in to have charger fixed working phone battery went dead as it quit charging. screen had a crack was working fine. everything on phone was working except the charging... they broke the screen as in unusable now won't light up no back button and home key is no longer connected. was told they will fix button but 189.99 for the screen. and it would be more than a week to get phone back.. there manager told me a craked screen is not a functional so i have to pay. no thank you and. i hope that no one else ... read more

Business response:

Hey Chris, our certified techs do run through full checklists on devices when they come in so we can make sure things that work beforehand will work after the repair as well. We do apologize for the damage to the home button and for the miscommunication of the delivery time for that home button. We are still prepared to replace that part for you at no cost, of course. We hope to see you in again soon. 

Chris Kings's profile image
Chris Kings 
8 years ago

Took Samsung Galaxy S 5 in to have charger fixed working phone battery went dead as it quit charging. screen had a crack was working fine. everything on phone was working except the charging... they broke the screen as in unusable now won't light up no back button and home key is no longer connected. was told they will fix button but 189.99 for the screen. and it would be more than a week to get phone back.. there manager told me a craked screen is not a functional so i have to pay. no thank you and. i hope that no one else ... read more

Business response:

Hey Chris, our certified techs do run through full checklists on devices when they come in so we can make sure things that work beforehand will work after the repair as well. We do apologize for the damage to the home button and for the miscommunication of the delivery time for that home button. We are still prepared to replace that part for you at no cost, of course. We hope to see you in again soon. 

Aundrea Bongiovanni's profile image
Aundrea Bongiovanni 
8 years ago
Shannon Silvernail's profile image
Shannon Silvernail 
8 years ago

Great service and friendly staff. They were able to replace my phone screen in a day and it was cheaper than going to an Apple Store. 

Kurk Prater's profile image
Kurk Prater 
8 years ago
Glenn McPherson's profile image
Glenn McPherson 
8 years ago

Took my daughters iPhone there for a battery replacement yesterday now the power button and home button don't work because they knocked a chip loose while taking out the old battery. Only one person out of however many work there can reattach it. Now I'm at the mercy of one person to get this phone fixed. Not happy. The only reason for the second star is because it's cheaper then going to some apple store getting it fixed and the guys that work there are cool and polite. I think they should all be trained to do everything th... read more

Business response:

Glenn we are very sorry about what happened to your daughters iPhone. We will make it up to you as we discussed the other day. 

Cortney Bogdanovic's profile image
Cortney Bogdanovic 
9 years ago

Very friend staff and gave me such a great deal on my iPhone 6 screen. It was shattered and now it's perfect. Only waited less then a hour. 

Frequently asked questions about Digital Doc

How is Digital Doc rated?

Digital Doc has a 3.4 star rating with 22 reviews. 

When is Digital Doc open?

Digital Doc is closed now. It will open tomorrow at 9:00 a.m. 

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