Digestive & Liver Specialists

kaybla 

on Citysearch

15 years ago

RUDE RECEPTIONIST!!!!!!!!!!!! – I was seen at the ER for IBD symptoms and referred to Dr. Flax. After speaking with the receptionist, I would never go here. Feeling terrible already, no person should have to deal with this while trying to call a doctor for help. I was told by the nurse at the ER to speak directly with a nurse at the doctor's office, the receptionist DENIED me to speak to a nurse in regards to an emergency appointment. The next appointment would be in a week and a day, ridiculous! Totally uncaring practice. 

lnghornlady 

on Citysearch

17 years ago

Have Patience – I have been going to Dr. Mauk for about 5 months. I am always totally dissatisfied with the way his front desk handles me. I have been put on hold for over 20 minutes to make an appointment. If I want to talk to the nurse, I end up being passed around for 20 minutes and either get hung up on or have to leave a message without it being returned. If I need to make an appointment I can't ever get into him for at least 2 weeks. When you have stomach issues, 2 weeks is a long time. If it is an emergency, they stil... read more

franny024 

on Citysearch

19 years ago

Dr. Ira Flax (Digestive and Liver Specialist – Dr Flax is a caring doc. He listens to his patients. Digestive disorders can be scary, but Dr. Flax is there to help. I'm scheduled for a colonoscopy soon. We will see how that goes. 

macymaid 

on Citysearch

19 years ago

Poor Office staff – I just saw this site and was amazed that someone else feels like I do. I callled and left a message on their recorder last week about Dr. Mauk as my son is new to this area and we had questions. No one bothered to call me back. I called again today (9/25/2006)and I was put through to "someone"and I was able to get out a few words and she said, "I must put you on hold". I held and held and held and held and held and held until I was falling asleep. No one bothered to come back on the line. His staff needs ... read more

whodunit 

on Citysearch

19 years ago

Inefficient front office – He may be a good gastroenterologist but his front office is very inefficient! I have been put on hold several times and when someone answers they interrupt me to tell me that they picked up the wrong phone! This has happened several times. I do no not how he gets so much business. He may be good but does he not have to start with an appointment?