Digestive Disease Center at BIDMC

Jeannie Markowitz 

on Google

3 weeks ago

I had a fantastic doctor who truly listened to me, respected my intelligence, and figured out everything that was wrong with me. I am a complicated patient and he communicated with my other doctors in order to make a hospitalization for a test go well. There was a long wait until someone picked up when I had to call the office but this happens at some of my other doctors’ offices too. Generally I would contact my doctor by the patient portal and he would respond quickly. The wait for my initial appointment was around 3 month... read more

E. R. 

on Google

3 weeks ago

I called in because I had an abnormal result from a cancer screening. They gave me a date 5 months in advance to check (for cancer.) I don't recommend using this facility for that. 

Julishaa Flannagan-Sutherland 

on Google

2 months ago

Terrible business practice. I have been trying to get an appointment with them for over a year. They canceled my appointment multiple times. I finally had an appointment coming in on July 28 and I received a Voice message today from Melissa. I tried calling back and waited on hold multiple times for over an hour and was unsuccessful. I then received a message in my chart. today that it was canceled because the provider was going on vacation and that they can get me in September. I am very sick and I cannot wait till Septembe... read more

Hannah Watt 

on Google

6 months ago

I’ve tried booking an appointment for the last week in this department and I’ve been constantly left on hold for 20 mins or more I’ve even contacted 3 workers from the hospital telling them no one ever picks up and they just apologize then send me the same number I’ve told them that nobody picks up. Use your damn brains you guys seriously have no care in the world for your clients do better. Terrible service it is impossible to book an appointment