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Diehl Subaru Service Department
- Automotive
- Massillon, OH
About this business
For the best price and fastest service in the area, make your service appointment at Diehl Subaru today!
Location details
4231 Lincoln Way E, Massillon, OH, 44646, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
This is my new dealership for service. My old dealership Ken Ganley Subaru Bedford service department failed me. I've had nothing but great service and treatment from the Diehl service department! Was asked by the head of the sales department about them putting me in a new vehicle. Now i might have to see what they can do for me.
Every thing was perfect except one minor detail. The problem never was fixed. They said they could not duplicate the problem that we were having, but yet it’s still acting up. I probably well never buy another Subaru again.
Very expensive.
I had the worst experience here a couple of weeks ago. My window was stuck open and I could not close it. It needed a new power window switch. I had scheduled a 4pm appointment since that one was the only one available for that day. I had called that I was going to be running 10-15 mins late because I was getting off work. The girl I talked to on the phone was very passive aggressive and rude. I tried to cancel right then and there because I just didn’t feel like dealing with poor customer service and just would rather go so... read more
Absolutely unacceptable service from a dealership I once trusted. As a longtime loyal customer who has purchased multiple vehicles here for myself and my family over the years, I’m beyond disappointed by how far this dealership has fallen. I brought my Crosstrek in for a simple battery replacement, and what should’ve been a routine job turned into a nine-day ordeal. No updates, no urgency — just silence unless I proactively reached out. Speaking of communication, getting someone on the phone to even schedule the service was ... read more
Frequently asked questions about Diehl Subaru Service Department
How is Diehl Subaru Service Department rated?
Diehl Subaru Service Department has a 4.6 star rating with 169 reviews.
When is Diehl Subaru Service Department open?
Diehl Subaru Service Department is open now. It will close at 5:30 p.m.
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