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Diehl Hyundai Service Center
- Automotive
- Massillon, OH
About this business
Location details
3748 Lincoln Way E, Massillon, OH, 44646, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Took the vehicle for oil change and a few minor issues … (we have the extended warranty…) we were told the crack in the fiberglass rear bumper was causing the clunking noise , which we’ve encountered this same noise before and replacing struts fixed issue for a while… they insist that’s not the problem and even if it was … it wouldn’t be covered by warranty!!! Why buy warranty then ??????? Also by the way you need new tires for $1200 … we only have 27 k on this set. We have dealt with Waikem for 20 plus years and a number of... read more
Worthless. Cannot get anyone to actually work on a car after three days and having it for a second time. They give excuse after excuse. This was a much better dealership before Diehl took over. Don't buy a car here because you'll never be able to get the warranty work done on it.
BEWARE!! DO NOT BRING YOUR VEHICLE HERE IF YOU WANT TO BE ROBBED OF YOUR MONEY. IF I COULD GIVE 0 STARS I WOULD. THEY SOLD ME $1400 JOB ASSUMING IT WOULD FIX THE ISSUE I BROUGHT TO THEM. THEY CALLED ME TO PICKUP CAR DROVE IT 5 MINUTES ISSUE NOT FIXED. ONE WEEK LATER THEY CALL TO TELL ME IT NOW NEEDS A NEW TRANSMISSION AND THEY’LL DO IT FOR $5000. I ASKED THEM ABOUT THE MONEY I ALREADY SPENT AND THEY SAY BEST COULD DO IT TAKE $500 OFF THE NEW JOB. I HAVE A FAMILY AND THAT $1400 IS CRUCIAL TO OUR WELLBEING. ITS BEEN OVER A MON... read more
Needs some serious customer service training- especially the service manager
Frequently asked questions about Diehl Hyundai Service Center
How is Diehl Hyundai Service Center rated?
Diehl Hyundai Service Center has a 3.6 star rating with 17 reviews.
When is Diehl Hyundai Service Center open?
Diehl Hyundai Service Center is closed now. It will open tomorrow at 7:30 a.m.
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