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Diehl Ford Service Center

4.1

About this business

Location details

4321 Lincoln Way E, Massillon, OH, 44646, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:30 p.m.
Tue7:30 a.m. to 5:30 p.m.
Wed7:30 a.m. to 5:30 p.m.
Thu7:30 a.m. to 5:30 p.m.
Fri7:30 a.m. to 5:30 p.m.
Sat7:30 a.m. to 2:00 p.m.
SunClosed
4.136 reviews
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Jessica's profile image
Jessica 
2 months ago
Faith Chandler's profile image
Faith Chandler 
2 months ago

What a joke! Had an appointment, I arrived about 20 mins early and I still had to wait well over two hours for an oil change! They said I had a cabin filter, when I fact I know I don’t… you said I needed a new tire. Laughs on you, cuz I just got these tires, you said I needed an alignment, again it was just done. Lied about these things, what else are you lying about? 

Brian Swinford's profile image
Brian Swinford 
3 months ago

2 times this Ford location could not fix an issue. Both times I went to another dealer to get service. Also had an issue at Diehl Hyundai . I don't know what is going on, but at this point I won't even go back for an oil change. I literally have to drive an hour to get good dealer service, and this Ford location is a 1/4 from my house. Do these reviews ever make a difference? Who knows. Do they care ? I can't even give a 1 star since they literally didn't even fix the issues. Was told it was normal, and it was not, second is... read more

Rich Marran's profile image
Rich Marran 
8 months ago
Sharon Marthey's profile image
Sharon Marthey 
a year ago

Frequently asked questions about Diehl Ford Service Center

How is Diehl Ford Service Center rated?

Diehl Ford Service Center has a 4.1 star rating with 36 reviews. 

When is Diehl Ford Service Center open?

Diehl Ford Service Center is closed now. It will open tomorrow at 7:30 a.m. 

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