Dick's Canby Ford Service

Leah Taylor 

on Google

2 weeks ago

Do not buy from this place! Worst costumer service ever. Purchased the 2022 Silver Edge that is on website right now (they've had it in shop since 6/19 and this was the 3rd time having to take it in.). Had it for 2& 1/2 mnths, nothing but problems. They had it in the shop for most of that time! After fighting back and forth for weeks, I finally got my money back and bought at another dealership. These guy's are rude, disrespectful and never know what's going on. Save your time and $, go somewhere else. 

Kelsie Travis Temple 

on Google

2 months ago

I do not recommend this service department to anyone nor will we ever return. We took our 2017 F150 in for the timing chains to be replaced. The 1-2 day service turned into 4 after they broke the manifold bolt while doing the repair. It took multiple phone calls and attempts to pick up the truck because of lack of communication from their service advisor. Once we picked up the truck, we noticed the truck was significantly smoking. The service tech left the dipstick out so oil was splashing all over the engine bay. Canby Ford... read more

Matt Wingfield 

on Google

3 months ago

Service was horrible. The service rep was extremely rude. To make matters worse, they called and told me my truck was ready to be picked up after having a basic service completed with fluids changed, etc. However, when I got there had to wait three additional hours in the waiting room. Talk about a nightmare. It gets even worse, They put a significant scratch in the passenger side door of my brand new F250 truck. I will NEVER take my vehicles there again. Please use caution when thinking about taking your car to Canby Ford f... read more

Shirley Neiger 

on Google

11 months ago

I'm a Mazda driver but I stopped in for help with my key fob not working. An employee was so very helpful, got it working and I was on my way in two minutes!