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Dick's Canby Ford Service

3.2

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Location details

24315 S Hwy 99 E, Canby, OR, 97013, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:30 p.m.
Tue7:30 a.m. to 5:30 p.m.
Wed7:30 a.m. to 5:30 p.m.
Thu7:30 a.m. to 5:30 p.m.
Fri7:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.215 reviews
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April's profile image
April 
a month ago

This place is TRASH. Take your money elsewhere. The salesman are good at making promises, but not following up. Cleary this is an issue because they are really good at screening phone calls and never returning messages. They even thought I was someone else, we had a similar issue. If you want to deal with someone completely incompetent ask for Jake, the tall overweight guy that has no idea what he is doing, but will lie to sign a sale. The managers aren't any better. Some simple business advice...... return phone calls and d... read more

Doina Jeffery's profile image
Doina Jeffery 
7 months ago
Leah Taylor's profile image
Leah Taylor 
7 months ago

Do not buy from this place! Worst costumer service ever. Purchased the 2022 Silver Edge that is on website right now (they've had it in shop since 6/19 and this was the 3rd time having to take it in.). Had it for 2& 1/2 mnths, nothing but problems. They had it in the shop for most of that time! After fighting back and forth for weeks, I finally got my money back and bought at another dealership. These guy's are rude, disrespectful and never know what's going on. Save your time and $, go somewhere else. 

Kelsie Travis Temple's profile image
Kelsie Travis Temple 
10 months ago

I do not recommend this service department to anyone nor will we ever return. We took our 2017 F150 in for the timing chains to be replaced. The 1-2 day service turned into 4 after they broke the manifold bolt while doing the repair. It took multiple phone calls and attempts to pick up the truck because of lack of communication from their service advisor. Once we picked up the truck, we noticed the truck was significantly smoking. The service tech left the dipstick out so oil was splashing all over the engine bay. Canby Ford... read more

Matt Wingfield's profile image
Matt Wingfield 
11 months ago

Service was horrible. The service rep was extremely rude. To make matters worse, they called and told me my truck was ready to be picked up after having a basic service completed with fluids changed, etc. However, when I got there had to wait three additional hours in the waiting room. Talk about a nightmare. It gets even worse, They put a significant scratch in the passenger side door of my brand new F250 truck. I will NEVER take my vehicles there again. Please use caution when thinking about taking your car to Canby Ford f... read more

Frequently asked questions about Dick's Canby Ford Service

How is Dick's Canby Ford Service rated?

Dick's Canby Ford Service has a 3.2 star rating with 15 reviews. 

When is Dick's Canby Ford Service open?

Dick's Canby Ford Service is closed now. It will open at 7:30 a.m. 

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