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Diamond Appliance Services
- Appliances & Repair
- Chicago, IL
About this business
Location details
Chicago, IL 60619, Chicago, IL, 60619, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I never leave reviews but this absolutley ridiculous. My relative has been trying to get their brand NEW appliances repaired (less than 6 months old). The first appointment we waited the service window which was 12 - 4pm (no contact number was provided to follow up when they'd be there). 5pm rolled around and we finally got a text saying they couldn't make it... We tried to reschedule and the lady on the phone was rude and unprofessional. She basically blamed my relative for being the reason the technician didn't show. We sh... read more
Used this company thru the extended warranty we bought. Our repair guy Chris was friendly and professional. He came during the timeframe window, with notice. He listened to what I had to say, and found the problem with my 3 year old whirlpool washing machine. He was very knowledgeable. He ordered the parts, they called to schedule a time, and came back when they came in, and installed. Washer is working. I recommend.
They will not show up or call you when you have an appointment.
Dishwasher has been broken for 50 days - still no part, still no repair. Worst experience ever.
Nick the technician, just repaired my washing machine. He was professional, knowledgeable, kind and patient. If I could of given him 10 stars I would have. Highly recommended!!!
Frequently asked questions about Diamond Appliance Services
How is Diamond Appliance Services rated?
Diamond Appliance Services has a 2.5 star rating with 26 reviews.
When is Diamond Appliance Services open?
Diamond Appliance Services is closed now. It will open tomorrow at 9:00 a.m.
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