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Diagnostic Imaging Centers, P.A. Liberty Clinic
- Diagnostic Services
- Kansas City, MO
About this business
Location details
9151 Northeast 81st Terrace, 9151 NE 81st Terrace #250, Kansas City, MO, 64158, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Front desk was very good and patient with me. But overall, I’m extremely disappointed in Diagnostic Imaging. Terrible communication and can’t get through to their billing department at all. My insurance has also not been able to get ahold of them. On hold forever and then tells you to leave a message but the box is full and you can’t. I’ve had to reschedule twice now after showing up on time for my appointment. First time they scheduled me for the wrong type of imaging even though they had the doctors order. 2nd time they to... read more
Extremely professional staff, but also not lacking the human element. They were incredibly courteous to me as a first-time patient, very understanding about my situation. Even did their best to make me comfortable when I expressed reservations about my body image. And they took my insurance, always a plus!
The doctor was nice. They sent my info to a bill collector 2 months later and never even sent me a bill, called, email, post office, no attempt to tell me i owed more than the copay i already paid. 2 week-days on hold with billing (overseas based on the one person i talked to in another department) , no answer after multiple hours on hold. Finally got ahold of real liberty office and was told I owe 300 more. How hard is it to send a bill!!! A debt collector before contacting the person seriously!!!!!
If I could give this place 10 stars I would. I went in for an arthrogram. The doctor (Saverino) was amazing! Very professional. The procedure was not as bad as I thought. The facility is very nice and clean. Everyone was so nice.
Worst billing department in the history of customer service. Every single employee they have in office is incredible, but the billing... WOOF. I have been trying to get a bill to finish a workers comp claim for 4 months. I am currently "In queue position 1" and have been for 65 minutes. I call every single day, just to get this bill. They are holding up an entire case. The voicemail has been full since June. They never set me up in the portal, so I cannot access it myself. I am praying someone sees this and calls me or email... read more
Frequently asked questions about Diagnostic Imaging Centers, P.A. Liberty Clinic
How is Diagnostic Imaging Centers, P.A. Liberty Clinic rated?
Diagnostic Imaging Centers, P.A. Liberty Clinic has a 4.7 star rating with 528 reviews.
When is Diagnostic Imaging Centers, P.A. Liberty Clinic open?
Diagnostic Imaging Centers, P.A. Liberty Clinic is open now. It will close at 6:00 p.m.
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