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D.F. Richard Energy

3.2

About this business

This company offers retail sales of propane gas, bioheat oil, kerosene and full service of heating, cooling and energy conservation.<br> 

Location details

124 Broadway, Dover, NH, 03820, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.292 reviews
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Amie D.'s profile image
14 years ago

Awful customer service! This company does not know what customer service is! I have always made it a point to be in complete communication with them reguarding payment and they keep no record so they can just say that they have no idea what your talking about. Also, what kind of company pushes you to go and do buisness with the other guy. I also tried to get on a payment program with them (you know like everyone else has so you can make a monthly payment) and I was refused because they say they only offer it in a certain mon... read more

Becky E.'s profile image
14 years ago

Oil Company D.F. Richard provides heating oils, propane gas, and complete heating services. They have great rates and terrific service! They are 100% reliable and have a great staff of office workers and delivery drivers! They are located in NH's seacoast area! 

martin c.'s profile image
14 years ago

D F Richard Energy awful customer service D.F. Richard has the poorest customer service of any company I have dealt with. They charged me for work on my burner that I did not authorize, and then told me that they don't give estimates. They charged me a deposit, then refused to give it back to me, even though the terms of the agreement were met by me. Be sure to have them put agreements in writing, since they change the terms. I had to contact the Attorney General to get my deposit back. They don't respond to your emails or p... read more

Barry M.'s profile image
14 years ago

world class service I actually laughed a little when I saw these other reveiws because in all the years I have had DF (8 or so) they have never been anything but great to myself and my family. We have both oil and lp with them and we are on the budget program which helps us manage our bills, they have never let us run out which had been my expereince with my two previous companys and when you call them a real live person answers the phone, its great, no dial 1 for english or press 2 for customer service. Anyways long story s... read more

Frequently asked questions about D.F. Richard Energy

How is D.F. Richard Energy rated?

D.F. Richard Energy has a 3.2 star rating with 92 reviews. 

When is D.F. Richard Energy open?

D.F. Richard Energy is closed now. It will open tomorrow at 8:00 a.m. 

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