Dexcomm Answering and Communications Services

Arun H 

on Google

3 months ago

COULDNT CANCEL FAST ENOUGH...The answering service started off well but got horrendous over the years. We had multiple companies in multiple markets using their service. Besides their agents regularly not following their own processes, the biggest concerns are the dropped calls. If you're a business owner on servicetitan or other platform, you'd think the calls flow over to dexcomm and get answered.. but that's not always the case. Unless you check and listen to EVERY single call, you have NO WAY of knowing they were answere... read more

Todd Whitmire 

on Google

4 months ago

We are very pleased with the services that Dexcomm has been providing us over the past couple of years. 

Matthew Littau 

on Google

4 months ago

You can tell a service is good by how little we are required to interact with them - they just do what we've asked! I'd recommend their services. 

Chaney Melvin 

on Google

4 months ago

I have held many jobs throughout my professional career. This one had to be by for the worst job I have ever had.! Do your research know what you're getting into would be my very strong suggestion before partnering with this company. 

Ashley Brown 

on Google

7 months ago

This is by far the worst experience with a company that I have ever had the pleasure of dealing with. They answered our after hours lines and their communication, accountability, ethics, and it goes on and on, is terrible. We hired this company because they were referred by ServiceTitan. Please do not let that fool you and go elsewhere. Their honesty and integrity does not align with our business and we have recently let them go.