Detlan Equipment, Inc.

Jory L. 

on Yellow Pages

9 years ago

Called Detlan to come and pick on my mower for service as for some reason it stopped worked after having to jump off quickly in the middle of mowing. Nice enough when I called to set up the pick up of the mower asked how much it would be and was quoted $50. Received a call that they were on the way to pick up the mower and when the pick up driver got here to take the mower asked again about the issue. Told him to jump on and take a look and it turned out I had not check that the PTO was still on, so he turned it off and it s... read more

Emily S. 

on Yellow Pages

9 years ago

We've had a tractor being repaired here for over 2 months. Every time I call, they say it will be finished in a few days. Today I called and they said they didn't know what they were waiting on but it wasn't ready yet. COME ON!!!! 

Vicky N. 

on Yellow Pages

11 years ago

I agree whole heartedly with the other reviewers here, I had 2 older Stihl Chain saws in for a tune up", they charged me more than new saws would cost for both of them. over $460 in un-needed repairs with a huge amount of labor, they never called me to get approval for the large overage nor did they say anything to me when I called to check on status 2 weeks before they were ready. Their parts department also sold me incorrect parts for both saws on 3 separate occasions. I will never go back there again. 

mattwoodburn77 

on Yellow Pages

11 years ago

I left a mower there for a starting problem was quoted $529.00 for the repair I agreed to the work went in to pick up my mower when it was repaired and was charged $669.00 thats no way to do business will never spend another cent in that place I will now take my business to www.relittle.com for all my future john deere purchases if I even continue with john deere at all after this experience 

a-secret-shopper 

on Yellow Pages

11 years ago

The staff is rude. The service department does not return calls promptly. The owner does not care about his customers. The girl receptionist seemed really nice. They charged me for services that were not requested and refused to return my tractor unless I paid for the charges. 

perkasie516 

on Yellow Pages

13 years ago

POOR CUSTOMER TREATMENT. I've never been treated well in Detlan's over the years. I get better treatment in a dollar store. Recently, I asked my wife to pick up blades which I dropped off for sharpening. Set of 6 mulching. She only came home with 3. Upon returning, I told "Elmer" that this was the 3rd year in a row that I had to make a special trip because they didn't document the incoming blades and only returned half of them. He said "your wife should have asked for all of them". Are you kidding me? How about Elmer taking ... read more