Detail Services Inc

Name: Detail Services Inc
Address: 24 23rd Terrace NW, Center Point, AL, 35215, US
Telephone: (205) 856-5257
Price range: $$
Rating: 3.8

3.8

★★

9 reviews

|Construction|Center Point, AL 35215 United States

24 23rd Terrace NW, Center Point, AL 35215 United States

(205) 856-5257

http://www.detailservices.net/

Construction

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Home Improvements, Deck Builders, Waterproofing Contractors, Drainage Contractors, Retaining Walls.

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3.8

★★

9 reviews

5★5

4★1

3★0

2★2

1★1

Reviews(3)

Google Reviews(6)

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Michele C on BBB

★★

3 years ago

Detail Services, Inc. did a fantastic job on my roof replacement. They were a pleasure to work with, and the job was completed in a timely manner. I will definitely be using them again in the future when I am ready to remodel my kitchen.

Steve F on BBB

★★

3 years ago

Terrific people to work with. Will definitely use them for all my house projects in the future! ********

Business Response:

Thank you Steve it was a pleasure doing business with you! Shawn

Tommie H on BBB

★★

4 years ago

I would like to say I was a former customer with this company for two years, the positive things about them is that some of the workers were courteous and did a fantastic job on the house,roof & the bathroom is beautiful. The negative thing that concerns me is the lack of unprofessional behavior in customer service skills this company has most of the time it takes days sometimes before the owner would call me back & I felt phone messages & emails were being ignored. An employee of the company stole my circular saw & it wasn't returned to me & my recent email was ignored about my water tank recently burst in my house & all I wanted to know was the water tank,roof & inside repairs under any limited warranty through the company. It's just was frustrating that the owner has bad customer service skills & I can't vouch to my family,friends,co-workers & church members to hire this contractor.

Business Response:

We are so sorry Mr ***** feels like his requests have not been attended to promptly. We received his email Monday morning. We did have issues with weather and closings yesterday and I responded this morning asking him to give our plumber access to the water heater. Mr ***** responded at 1:15 pm today and we were there with in 30 minutes. Sadly we are not going to be able to warranty the issue with the water heater because of the fact that it froze and cracked due to no heat being in the home. If it had been an installation issue or a manufacturers defect we could have done more. Sincerely Shawn