Designer Marble

Julie B. 

on Yellow Pages

8 years ago

They have a decent product, but TERRIBLE communication between designer and installer and designer and customer which results in a massive confusion. I spent hours waiting without them to show up. They didn't show two days in a row, and then had to take the counter back to the shop to recut it. I had to reschedule my plumber twice. They don't take your calls if there is a problem and voicemail is full (pro tip: call from your work phone, if they don't know your caller id they answer). 

Andrea W. 

on Yellow Pages

9 years ago

We have been trying to get a cultured marble pan from these folks for months! Our contractor made a down payment to them. We can't get anyone to return our calls and excuse after excuse has been made on why we don't have a pan yet. We still haven't gotten a pan OR our payment back. 

Havefaithinx .. 

on Yellow Pages

9 years ago

DO NOT HIRE THESE PEOPLE! They broke the shower wont fix it or compensate us, the owner smarts off to the people who hired him, did a shoddy job installing it and then wouldnt return phone calls or show up to their appointments. My grandfather was in a car accident with a semi and asked me to speak with them while he was recovering and Doug Ball the owner said "well thats good when he gets better tell him to give me a call" and hung up on me. Twice. He screamed like a child throwing a temper tantrum. FOR PROBLEMS HIS COMPANY... read more