Desert Springs Pools & Spas Inc.

Tonya L. 

on Yellow Pages

10 years ago

We used Desert Springs Pools and love our final product. There were a few hiccups, like communication between the salesman Al and the construction department. Thankfully I work from home and was able to catch the problems. It also took a little longer than we thought. They do have many divisions, we also used them for landscape, and would not use them again. I was a little irritated that Al did not want to sign the contract for the built in BBQ, that did not make sense, however there loss, we went with someone else. I would ... read more

Melissa T. 

on Insider Pages

11 years ago

Desert Springs Pools-BUYER BEWARE Buyer beware! We paid approximately $65,000 for a Desert Springs pool, not to mention we also spent $18,000 for landscaping with them. The $65,000 was for a 16 ft x 38 ft pool with a depth of 6 feet. Unfortunately, that is not what we got and they have yet to remedy this situation for us. The pool is 16 ft x 378 and the deepest point of the pool is only 5 feet deep. We had an in-depth, face-to-face discussion with the salesman, Al McIntosh, about why we wanted a 6-foot deep pool. The reason ... read more

melissa.tomsik 

on Yellow Pages

11 years ago

Buyer beware! We paid approximately $65,000 for a Desert Springs pool, not to mention we also spent $18,000 for landscaping with them. The $65,000 was for a 16 ft x 38 ft pool with a depth of 6 feet. Unfortunately, that is not what we got and they have yet to remedy this situation for us. The pool is 16 ft x 37’8” and the deepest point of the pool is only 5 feet deep. We had an in-depth, face-to-face discussion with the salesman, Al McIntosh, about why we wanted a 6-foot deep pool. The reason why this was so important to us ... read more

Melissa T. 

on Insider Pages

11 years ago

Desert Springs Pools-BUYER BEWARE Buyer beware! We paid approximately $65,000 for a Desert Springs pool, not to mention we also spent $18,000 for landscaping with them. The $65,000 was for a 16 ft x 38 ft pool with a depth of 6 feet. Unfortunately, that is not what we got and they have yet to remedy this situation for us. 

amale17 

on Yellow Pages

11 years ago

My husband & I went to their "showroom" and Ron (sales/design mgr) discouraged our ideas, then made us feel like the cash we wanted to use was "eh". We're 33 & 35 and have $30-40k cash set aside (not to shabby but to his standards, not enough). My husband explained once back from his deployment he'd like to get the pool in but wanted to get the ball rolling now with a design, get a plan drawn etc). Ron agreed, we set up for him to come to our home on 7/20... and Ron never called or came over. Which turned out to be a blessin... read more

ashgregory 

on Yellow Pages

11 years ago

GRUDE! VERY RUDE! Lack of customer service skills & never return phone calls. NEVER!! My husband and I have also had a horrible experience with Desert Springs Pools. We have had to explain the plans to every construction crew that has come to our house because the foreman in charge has given them all the wrong plans. We seriously have to go out there every time we see workers and explain everything they planned on doing is not accurate, then draw it out for them to make sure they know what the new plans were supposed to look... read more

Bart H. 

on Insider Pages

11 years ago

Great Great prices, great service and Craig was a pleasure to deal with. 

R H. 

on Insider Pages

11 years ago

Good I contracted these guys to build my pool and landscaping. After 6 months of construction I probably have the nicest backyard in Vegas. They built a 10 ft x 20 rock water feature with a slide, fire bowls, fire pits, high pressure mist system and a landscape that's looks like the mirage. rob and his crews did a great job, not sure any other company's in town could do everything I asked. 

A Yahoo Local User 

on Yahoo! Local

11 years ago

I recently has my landscaping done by Desert Springs Landscaping. Great job! As i was in the showroom paying my bill, I started looking around and found a Jacuzzi that I had to have. Bought it and they delivered the next week. Thanks