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Desert Imaging

4.8

About this business

Location details

1727 Lee Trevino Drive, El Paso, TX, 79936, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.82,097 reviews
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Tes T.'s profile image
Tes T. 
a year ago

On the 16 of January 2024, my wife had an appointment to get a chest/pelvic/full body bone scans, ordered by her Oncologist a month ago. We got to the Lee Trevino Desert Imaging clinic as scheduled. My wife had 2 of the 3 scans done and was told that the full body bone scan was cancelled (by them after realizing that somebody messed and did not have the machine needed for the bone scan full body) ) and scan had to be done at another clinic. Really? After one month no one checked to see if this scan was scheduled for the pro... read more

Tes T.'s profile image
Tes T. 
a year ago

After scheduling and appointment for my wife and waiting for a month, She was told that one of her scans had been cancelled (at the scheduled appointment time) only 2 of her scan were done because the full body bone scan is done at another location. This is unacceptable, these people are playing with people's lives like it is a joke. They should have caught this at the time i called to make the appointment. No one took the time to make sure they could do all the scans at their particular location. This is lack of expertise/m... read more

Mary L.'s profile image
Mary L. 
3 years ago

Desert Imaging at Castellano is the best. They are very helpful, courteous and professional. Doctors' visits can be difficult because of my brother, who has dementia. But the professionals at Desert Imaging are so kind and understanding, they offer every assistance needed! Lilly performed the xray, and did a wonderful job of giving instructions, describing the procedure, and putting me at ease. Samantha inserted the IV almost painlessly. It amazed me, because she is quite young! She was confident, professional, gentle, a... read more

Steve E.'s profile image
Steve E. 
4 years ago

Unfortunately, my experience was not good. Explanations are bad. The MRI machine was old, very noisy, and very small. However, the corruption is that there is a sign at the front desk rewarding people for good reviews. 

Cecy M.'s profile image
Cecy M. 
5 years ago

DISGUSTED with this place!!! My 73 year old mother took my 75 year old stepfather to get an MRI today because she believes he had a stroke. Unable to walk, my mom had to wheel him in the room. The technician proceeds to tell my mother she has to lift him and place my stepfather on the table. My mother has osteoporosis in her shoulders and should NEVER do any kind of heavy lifting. The technician then tells her no one could help her so she has to do the lifting if she wants anything done. My stepfather is 40lb or 50lbs heavie... read more

Frequently asked questions about Desert Imaging

How is Desert Imaging rated?

Desert Imaging has a 4.8 star rating with 2,097 reviews. 

When is Desert Imaging open?

Desert Imaging is open now. It will close at 6:00 p.m.  

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