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3615 GA-5 #8200, Douglasville, GA, 30135, United States
Get directionsThis family-owned plumbing service is absolutely first-rate! Their charges are fair and their service is professional and swift. We had them over last year to fix a leaky bathtub drain and upgrade our old cast iron pipe to PVC, among other things. We reached out to them again this year to replace our worn-out hot water heater, which was installed quickly by Ian. Subsequently, we encountered another plumbing problem. They were quick to respond and Brett was there the next morning. He took the time to explain the issue and rec... read more
engaging with derrick & sons plumbing was a delightful journey from beginning to end! we required our septic system to be pumped as part of routine upkeep. having never owned a septic system, we were uncertain about the procedure. however, the customer service over the phone was incredibly patient and well-informed, answering all of our queries! we managed to schedule the service for the following week. the plumber, brett, performed his job neatly and swiftly, explaining the process as he went along. he was such a joy to wor... read more
I had an absolutely fantastic experience with a team of plumbers led by Brett and Ian. From the moment I made the initial phone call to when they showed up at my door in Douglasville within a day, I was thoroughly impressed. I couldn't have asked for a better service and experience. I'm a firm believer in the four habits of referability: 1. Always be on time - Brett and Ian were punctual and ready to address the issue as promised. 2. Do what you say you're going to do - They promised to fix the problem and thoroughly explain... read more
On a recent Monday, I had the delightful opportunity to meet Brett. I had contacted a local plumbing service on Sunday, urgently needing a new automatic pump for our basement in Douglasville. We scheduled an appointment for 8am the next day. True to his word, Brett called me just before 8, letting me know he was on his way from the warehouse and would arrive in 10-15 minutes. As promised, he arrived on time and did an exceptional job installing the new pump. Impressed by his work, I asked if he could also replace my bathroom... read more
Opened a case with my home insurance company. Brett from the plumbing service gave me a ring the following day, checking in on the problem with my Navien 240A instant water heater. Before arranging a visit, he advised me to open the heater's panel and inspect a manual switch to see if it was in the 'on' position. As it turns out, he was correct, it was set to 'off'. There were no service or warranty fees, just really useful and insightful advice about how my heater operates, extremely satisfied client!!! will be reaching out... read more
Derrick & Sons Plumbing has a 4.7 star rating with 143 reviews.
Derrick & Sons Plumbing is open now. It is open 24/7.
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