Derrick & Sons Plumbing

Dustin Moreno 

on Google

3 days ago

I called for pricing on septic and plumbing service, and they had one of the best rates. The person on the phone was very friendly and helpful, and they were able to schedule the visit within a week. Brett came out to pump the septic tank, find the access point, and get it opened up. He was polite, professional, and easy to talk to the whole time. Brett also took time to explain the septic work and how the system connects with the home’s plumbing, which really helped since I had never dealt with septic service before. He kep... read more

Crystal Waller 

on Google

a week ago

I highly recommend this plumbing service. From our experience, Ian showed real dedication to fixing our plumbing problem while keeping the cost fair and reasonable. We had an ongoing issue with the sink backing up, plus a strange connection problem between the sink drain and the washing machine line. This was our first time using this plumber for the repair, and Ian worked efficiently for a few hours to find the root of the problem and get it fully taken care of. He fit us into his schedule quickly, which we really appreciat... read more

Kristie E 

on Google

2 weeks ago

We reported a plumbing issue and got a helpful update from the office letting us know a service technician would be at our home in Douglasville the next morning by 8:30am. We also received a call and text when the plumber was on the way, along with his name and arrival time, which made the whole process easy and clear. Brett arrived right on time, quickly diagnosed the problem, and fixed it efficiently. He explained the repair in simple terms, walked us through the solution, and made sure everything was working properly befo... read more

Crystal Alvarez 

on Google

2 weeks ago

After buying a new home in Douglasville, we wanted a water treatment and plumbing solution that would help protect our pipes, fixtures, and appliances while giving us the everyday benefits of soft water. We looked into several local options, and once ian from Derrick & Sons Plumbing came out to explain everything, we felt confident we had found the right team. ian was friendly, knowledgeable, and easy to talk to. He explained the water softener choices in simple terms and never came across as pushy. You could tell he really ... read more

Jayce Meyers 

on Google

2 weeks ago

I noticed a water leak in my garage and called a plumber. Brett came out the same day and found that the problem was a leak in the hot water line under the slab. He first suggested leak detection as an option, since he was clearly trying to do what was best for me and not just sell a bigger plumbing job. He was honest, helpful, and did not even charge for that first visit. After checking other options and hearing there would be a long wait just to locate the leak, I called the plumbing company back. Brett returned quickly, a... read more