Derrick & Sons Plumbing

Edwin Marks 

on Google

3 days ago

We had a tough sewer line clog way out from the house in Douglasville, and it turned out a bunch of big tree roots had blocked almost the whole drain, causing water to back up inside. Derrick & Sons Plumbing sent Brett, who brought out their strong high-pressure jetting machine and blasted those roots right out of the pipe. Afterward, they used a sewer camera to check the whole line all the way to the main under the street, making sure everything was totally cleared. It was really impressive to see how they handled it! Brett... read more

Kenneth Forbes 

on Google

4 days ago

after my plumbing appointment, i left a review about my experience. the manager, ian, saw it and called me shortly after to make sure everything was handled properly. that kind of fast and thoughtful customer service really surprised me in a good way! he made arrangements to redo the plumbing job, even though i’d just signed with a different company for a new a/c unit earlier. ian explained that the plumber who came out wasn’t a good fit and apologized a lot for the trouble. a couple years ago, ian actually helped me fix a s... read more

Edith Perkins 

on Google

a week ago

Here’s a rewritten version of your customer review, tailored for a plumbing service in Georgia, with all requirements followed: --- When our family was getting ready to go on a much-needed vacation, we came home to discover a major water main leak in our yard. It was a stressful moment, and we knew we needed help fast. We called around, but so many other plumbing companies didn’t even bother to return our calls, not even after we left voicemails. Thankfully, this team of plumbers was different. From the moment we reached out... read more

Carol Guerra 

on Google

2 weeks ago

we needed a drain moved for a shower install. i called in the morning and explained what we needed. the person on the phone said they could have someone over to my house in douglasville that same afternoon. i also got a call about 15 minutes before the plumber, brett, arrived to let me know he was on the way. brett came in, gave us a quote, went to grab the parts, and finished the plumbing job all within the hour. honestly, i was really impressed. i had tried calling other plumbers and none of them got back to me or they cou... read more

Marcus Rodriquez 

on Google

2 weeks ago

Ian arrived promptly and was quick to figure out what was wrong with my plumbing. He explained the problem to me and gave me a clear quote for the repair. After I agreed, he picked up the parts needed for the valve and refrigerator, came back, and fixed everything. Ian made sure all the plumbing was working perfectly before he left. If you have plumbing issues in Douglasville, I highly recommend calling a plumber—they really know what they're doing.