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Dermpath Diagnostics
- Brookfield, WI
About this business
Location details
12805 W Burleigh Rd # 200, Brookfield, WI, 53005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Morgan G. helped me with all my needs. She does a bang-up job.
I just received a bill for service over 8 months ago! I called and gave up after being put on hold for quite some time.
The billing department is an absolute mess. Received 1 of supposedly 4 bills sent because the address was incorrect, how the 1 found me I have no idea. In the one notice I got was a threat for collections with ZERO other information. No Explanation of benefits or even an indication for what the service was. I tried to connect with them several times which all went unanswered. Tried to pay the bill as instructed on the notice but was not provided any of the needed information to do so such as a lab code or an invoice number. ... read more
I called 5 times over a 2 day period to try to get through to billing. Once I finally did get through, the person I spoke with was able to answer my question. The company never billed my insurance and it took me calling and wasting a total of 60 minutes on hold waiting for customer service to pick up!
It should not take 30 minutes (and counting) out of anyone's day to pay a simple medical bill. Very poor customer service around billing. Their process and systems are maybe 30 years out of date?
Frequently asked questions about Dermpath Diagnostics
How is Dermpath Diagnostics rated?
Dermpath Diagnostics has a 1.8 star rating with 5 reviews.
When is Dermpath Diagnostics open?
Dermpath Diagnostics is closed now. It will open tomorrow at 9:00 a.m.
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