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Derek Merson
- Automotive
- North Rd, Minehead
About this business
Location details
Metropole Garage, North Rd, Minehead, TA24 5QW, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Don't be taken in by their 'friendly' laid back attitude, it hides their deviousness. If you have a problem with one of their cars within the 3 month warranty period, they will delay fixing the real issue saying they're investigating the problem, meanwhile the warranty period is running out. They will find a temporary fix to remove the lights from the dash then when out of warranty the real issue emerges. In my case a new exhaust cam shaft, price tag £1200 followed by a vacuum pump £300. Of course they knew that this was the... read more
Very good experience ! Bought a car in November and started noticing very bad water damage my carpets where soaked electricals wet . Took my car to the local garage and they tried to find the leak and was not convinced the car was fully fixed regarding the leak . Called Derek and Merson and they were happy to take the car in which they did to dry out the whole car and they had to remove the windscreen which then cracked so they replaced it for me . Happy with how the situations was handled didn’t take them long about a week ... read more
A very friendly, easy going garage with absolutely no pressure selling and excellent after sales care. After five weeks of trouble free motoring the dash, on the car I'd bought, lit up like a Christmas tree. I returned the car under the three month warranty - no fuss, no quibble. After investigating the problem and changing several sensors, plus other work, they decided the car needed to go to the main dealer for repair, which they promptly did. We can't thank Paul and Charlie enough. Five star service! To top it off, when I... read more
Bought my freelander here , everything went smoothly but today I hit a bad pothole done something to suspension , it was bad ,rang Paul who very kindly said bring it in , he repaired it the following day and even let me have a runaround whilst it was being done . You cannot get better than that and certainly the best garaged I have ever dealt with . Thanks Paul my beautiful freelander tip top again . Anni
Welcoming service
Frequently asked questions about Derek Merson
How is Derek Merson rated?
Derek Merson has a 4.1 star rating with 54 reviews.
When is Derek Merson open?
Derek Merson is closed now. It will open at 8:30 a.m.
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