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Derek Jay Baume
- Psychologists
- Carmel, IN
About this business
Baume Derek J is located at 11805 N Pennsylvania St, Carmel, IN. This business specializes in Mental Health.
Location details
11805 N Pennsylvania St, Carmel, IN, 46032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I'd give a this office a negative rating, if I could. Terrible service. I cancelled an appointment in Jan 2015 and was charged a "late cancel" fee. However I spoke to someone in the office and explained the therapist wasn't working for my son and we wouldn't be back. They said they would adjust the fee. Much to my surprise, 2.5 years later I was sent to collections for a $35 fee. Collections! I called and was told by the office "there was nothing they could do."
Baume Psychological services is a joke. Paid full session price...received 20 minutes of session and referral to someone else. % fees to run a credit card?! Just stay away.
Business response:
BPS takes all consumer feedback seriously. If a provider learns that a presenting issue is something that our office does not treat for clinical or risk-management elements, we adhere to our ethical obligation to provider a consumer with referrals to another provider or back to insurance where they can get the best care possible. With cost effectiveness in mind, the consumer was referred out as soon as possible so as not to incur more than the minimal amount billable to an insurance co.
Dr. Baume was wonderful with my son. My son was nervous at first and after the session he kept talking about how much he loved talking to Dr. Baume. I appreciate the communication he has with me and how he has my sons best interest at heart.
Frequently asked questions about Derek Jay Baume
How is Derek Jay Baume rated?
Derek Jay Baume has a 2.3 star rating with 3 reviews.
When is Derek Jay Baume open?
Derek Jay Baume is closed now. It will open at 9:00 a.m.
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