Derby Auto Electrical Services Ltd

gavin smith 

on Google

11 months ago

Very rude boss. They had my vehicle, said it was fixed but the engine light came back on. I was then given the wrong advice from the man in the office to just "rev the engine lots in 3rd gear to clear the dpf and then the engine light will go off on its own"...I did this, went back in as the engine light didnt go off and the boss was so rude making me feel like an idiot and then was saying "don't think this job is for me". Ended up paying for this useless service and then took it somewhere else as they said I'd have to wait ... read more

smootheditz 

on Google

11 months ago

Couldn't fault them. Customer service was brilliant they managed to fit my car in the day I rang and repair it the same day too. 

Anonymous 

on Google

a year ago

I recently had a very poor experience with Derby Auto Electrical. DAA are a total waste of time and money if you need a fault investigating, and in my case I ended up spending a thousand pounds on replacing my ECU when it had never even been tested, based on DAA's advice. I’d rather catch the bus then use this company. Where are the diagnostics skills you would expect even a Jr auto electrician to possess? Waited 3 weeks for an appointment, they had the car for a month and spent two hours on the vehicle at a cost of £160. Ov... read more

Mark Northcott 

on Google

a year ago

I recently had a very poor experience with Derby Auto Electrical. DAA are a total waste of time and money if you need a fault investigating, and in my case I ended up spending a thousand pounds on replacing my ECU when it had never even been tested, based on DAA's advice. I’d rather catch the bus then use this company. Where are the diagnostics skills you would expect even a Jr auto electrician to possess? Waited 3 weeks for an appointment, they had the car for a month and spent two hours on the vehicle at a cost of £160. Ov... read more

Danielle H 

on Google

a year ago

Have always used this company, But really not happy this time around, Was charged £100 to diagnose my car, They pulled my rug from under the clutch, and said it was probably that , I was told if my problem persisted I'd need a new clutch, I wasn't convinced, so got a 2nd opinion, It was an ABS fault, So now having too pay another mechanic on top of what I've paid DAES, As a single mother on her own with 2 children, money is tight, and is really not what I needed, I won't be returning now :(