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Department of Telecommunications and Cable

3.1

About this business

Location details

1000 Washington St #820, Boston, MA, 02118, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.17 reviews
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Clown Princess of Fear's profile image
Clown Princess of Fear 
2 months ago

PLEASE GET RID OF THE AI!!! I have been on the phone since 1030AM (hung up at 12:05pm) because I DO NOT APPRECIATE NOT SPEAKING WITH A LIVE AGENT! You sent me a letter on the 12th, 2026 and gave me 7 days to contact people!!! I don’t know what’s going on but over 3.5 BILLION people are Anti-AI!!! So, maybe it’s time we go back to 1980 where people followed their job descriptions and answered phones—or got demoted. Such an embarrassment, this State of Massachusetts. I’m sure Paul Revere and John Hancock are turning in their g... read more

L and S's profile image
L and S 
a year ago

I don’t know how to express how unbelievably helpful this department is. They resolved an issue and were extremely nice all throughout. I cannot thank this team enough. 

Tammie Harvey's profile image
Tammie Harvey 
2 years ago

Helpful this year. Very nice person. 

Gary Ahern's profile image
Gary Ahern 
6 years ago

I called the MA Department of Telecommunications & Cable phone number to inquire on a solution or procedure for how to handle or prevent the inordinate number of nuisance calls/robo-calls that are generated to both mobile and residential phone lines. I received some helpful suggestions on how to filter out unwanted calls but still receive calls from my personal contact callers. So as a result of that information I have at least some remedy to follow up on for avoiding unwanted calls but not lose the calls I want to receive. ... read more

M. Fares's profile image
M. Fares 
7 years ago

I agree with Ted Timpone - a complete waste of tax payer dollars. This agency is in gross dereliction of it's duties. Complaints are not handled or investigated properly, they act more like mouthpieces for the Corporations they are charged with regulating, making excuses not to proceed or do anything. They are content to allow Verizon to run amuck as a monopoly and violate the regulations consistently and claim there is no action to take. They refuse to take investigative steps, placing the burden and costs on the consumers ... read more

Frequently asked questions about Department of Telecommunications and Cable

How is Department of Telecommunications and Cable rated?

Department of Telecommunications and Cable has a 3.1 star rating with 7 reviews. 

When is Department of Telecommunications and Cable open?

Department of Telecommunications and Cable is closed now. It will open on Monday at 9:00 a.m. 

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