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Department of Oral & Maxillofacial Surgery
- Oral Surgeons
- Boston, MA
About this business
Location details
15 Parkman St # 230, Boston, MA, 02114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dr. McCain is a sharp physician with impressive attention to detail. Not only did he fix my jaw to the best of his ability, he also caught an underlying and sinister autoimmune disease that I had no idea I had. Honestly he probably saved my life down the line in the most serendipitous way. Weird how a dislocated jaw led to an autoimmune diagnosis but hey, thanks Dr. McCain!
This office sucks at communication. I had an oral surgery scheduled on the calendar for 2 months, and then was told a week beforehand I’d have to reschedule it with no reason as to why, and no consideration for the time I had already gotten off work, or the people coming into town to be my chaperone/observer. Nobody from the office ever contacted me post operation for any kind of review or check-in which I find completely unacceptable. In addition, the post op instructions were lacking. I ended up using the internet to find ... read more
Similar to another comment, the Patient Services coordinator of Dr. Burris. His name is Gregory. He absolutely sucks and honestly should be fired. You can leave 500 messages and he won’t respond, and the worst part is HE’S THE ONLY ONE WHO CAN SCHEDULE HER APPOINTMENTS. So you end up waiting for this inconsiderate, incompetent dude to get back to you, for him to have an attitude when he does finally call back. The front desk NEVER picks up either. I’m looking for another office to perform my surgery now because I do not feel... read more
I want to begin by emphasizing that Dr. H and Dr. Burris are exceptional providers who absolutely deserve 5+ stars for their clinical care. They are responsive, compassionate, and take the time to explain everything thoroughly. This one-star rating, however, reflects the systemic communication failures and issues with Dr. Burris’ patient coordination team—not the providers themselves. Since my surgery was scheduled in early January 2025, I called the office 1–2 times per week trying to schedule a cortisone injection with Dr.... read more
Doctors seem to be good but unfortunately it takes a week if not more just to schedule an appointment. Nobody answers the phones, goes right to voicemail. Says they will return your call in two business days. They don’t. Ridiculous when people are in pain trying to get care.
Frequently asked questions about Department of Oral & Maxillofacial Surgery
How is Department of Oral & Maxillofacial Surgery rated?
Department of Oral & Maxillofacial Surgery has a 2.4 star rating with 42 reviews.
When is Department of Oral & Maxillofacial Surgery open?
Department of Oral & Maxillofacial Surgery is closed now. It will open tomorrow at 9:00 a.m.
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