DELTA RESERVATION

Jean-Patrick Grillet 

on Google

2 weeks ago

The most incompetent and infuriating airline I have ever had the displeasure of flying with. Absolutely unacceptable dysfunction. Every single Delta flight delayed from all parts of the world on a day that local weather was mostly clear until midnight. So the excuse that flights were delayed due to weather were clearly lies, or we had the only responsible pilot at all of LaGuardia… since other planes were taking off and landing. In an industry known for being greedy, corrupt, and inhumane, Delta makes even the likes of RyanA... read more

Brett Lewis 

on Google

4 weeks ago

Longtime Customer, Deeply Disappointed I’ve been a loyal Delta customer for years, but the experience has gone downhill fast. Flights have been canceled multiple times with no real explanation, and the airline clearly can’t handle the current travel volume. Customer support is practically non-existent — hours on hold with no resolution. Most frustrating of all, I was bumped from flights and had my higher-status, paid tickets downgraded to regular class — stuck in middle seats, despite paying a premium. The communication thro... read more

Scott Worton 

on Google

2 months ago

My gate attendant arrived and went up to upgrade my ticket to first class. She was to busy on her phone to help but had time to be on her phone. About 6 minutes later she could help but not me first. Stulick with American, I never have issues at gates or upgrading. I was also advised I couldn't purchase an upgrade even though 3 seats were opened. Another lady went up about her seat and the same lady said she is fine. When that same attendant left, she went back up to the other attendant. The lady got helped this time and did... read more

Janak Joshi 

on Google

2 months ago

Certified one of the worst airlines I've ever flown. Customer service is the absolute bottom of the barrel. Amongst other shitty US domestic airlines, this one isn't par with Spirit I'd say. The folks working here seem to be 100% clueless about customers and the concept of revenue. Especially the NYC crew. I'd avoid. JetBlue's delays suck but I'd take a minor delay over being talked to like I was an idiot.