This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Delta Dental of Virginia
- Insurance
- Roanoke, VA
About this business
Location details
5415 Airport Rd NW, Roanoke, VA, 24012, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 08:15 a.m. to 6:00 p.m. | |
| Wed | 08:15 a.m. to 6:00 p.m. | |
| Thu | 08:15 a.m. to 6:00 p.m. | |
| Fri | 08:15 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
On our second appeal and during the call with their reps after they denied the first appeal, the rep assured us an actual Dr review the cases. Wouldn't give any info on the Dr...just told us to submit a second appeal. Just found this. They do not use Drs for claims, they are commiting fraud. Do not use or sign up for this insurance company. Dental assistants do not have to have any clinical or legal experience in Pennsylvania. They can be hired with no knowledge and then apply to this job. Dental assistants are not doctors o... read more
Worst customer service ever. My employer uses this company and trying to get a hold of a customer service rep is like pulling teeth.
The customer service is garbage, and when I say garbage, I mean garbage as inexistent. They give you an 800 number that ask you many automatic questions to corroborate your identity but it is almost impossible to reach a human being. Usually any robo/automatic service after various failed tries, automatically connects you with the "next available agent". Not Delta Dental they kick you out and you have to start again. When finally reached a human being, asked for a card replacement and I have not receive it. I have missed my ... read more
Frequently asked questions about Delta Dental of Virginia
How is Delta Dental of Virginia rated?
Delta Dental of Virginia has a 2.8 star rating with 9 reviews.
When is Delta Dental of Virginia open?
Delta Dental of Virginia is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com