Delta Baggage Service

Tom Clark 

on Google

2 weeks ago

Delta told us they needed to take off with limited fuel to allow for passengers and all their bags and we needed to stop to refuel enroute. NO BAGS WERE LOADED!! We also stopped for fuel which delayed our arrival. My bags were then flown from CO to GA and back to CA. The airport made an appointment so I could be home. I made a special trip to meet driver. No driver, no call, not accountability. Terrible service from EGE and SJC airport operations. 

Su Wendy (憨憨) 

on Google

2 months ago

Wow, Angela was really unprofessional, arrogant and completely inefficient. Essentially, her attitude was just ‘it is what it is.’ When I asked follow-up questions about the damaged luggage, she simply told me that most people just take the vouchers and leave. 

Clare 

on Google

7 months ago

Some of the 15 people I spoke with, regarding my delayed, destroyed and never compensated for missing items in my now 3 wheeled broken brand new London Fog suitcase, tried to show sympathy and be kind, but no one ever solved, nor cared to the fact that what they offer in money does not pay for 30% of what it will cost to replace the suitcase alone. I have declined the $80 offer for my new 25” check in bag by London Fog. They continue to send me email to click a tab saying I accept $80 as payment and if I don’t they will send... read more