Del's Appliance Heating & Cooling

Bob G. 

on Yellow Pages

8 years ago

Nice on the phone,everything is great until a repairman from Del's shows up everything is downhill from there. First of all he doesn't know the difference between a refrigerator and a dog turd. First doesn't have right part but says let me try this,no good,wait a minute I'll try this,no good. This went on for at least two hours and no luck with anything. Now he's computing his service call charge. Anyway all they got to do was waste two hours of my time,not a dime and left my refrigerator in worse shape than when he entered ... read more

Rae N. 

on Yellow Pages

8 years ago

I was so pleased with the prompt service and professionalism from the front office and serviceman. They went beyond all expectations and would call them again. 

Steve H. 

on Yellow Pages

9 years ago

I have to agree with Angela. Del's is awful. I had them do my AC repair and the 1st guy they sent out was not even an installer. They charged me for work the that wasn't done which was attested to by two other techs who came accessed what went wrong and then one of them eventually fixed it. So it took them two weeks the 1st time to get me fixed up off of a warranty claim and then when it failed I was down for almost two weeks again. I was told several time by them they would refund some of my money for the crappy work they d... read more

Angela W. 

on Yellow Pages

9 years ago

An awful experience. Ddoes not follow ethical practices. Once contracted will delay repair and claim reasons that are not valid for delay. Very disrespectful. If your repair is not significant $, will be a long wait. 

charles.dockery 

on Yellow Pages

12 years ago

Should like a bunch of ninneys, you pay for knowledge not parts plus they are a retail, not wholesale, parts and service provider. Sears charges 89.00 each time they come out if they have the part or not. Dels charges flat rates on repairs according to the job,not hourly. Some one had to pay the gas, insurance, wages, shipping of parts, wages, etc... and of course it is passed down to us, the customer.... oh yeah plus you will pay a little more for the warranty on their parts, cause when i bought apart online it was cheaper ... read more

jessicaw13 

on Yellow Pages

12 years ago

My husband went to purchase a part for our furnace Saturday. The guy behind th counter first tried to charge $89 for the part, when my husband told him that he knew it was a $30 part the guy brought the price down to $49. My husband only said yes to that price because they were the only heating & cooking place open on Sarurday. My husband also asked the guy if he could return the part if it did not work. The guy once again told him that he could return the part, after the guy took the "used" part from my husband to match the... read more

heatherfromtheview 

on Yellow Pages

13 years ago

someone came and looked at my Washing machine today a we were having trouble with the last cycle of the washer. When i initally called he told me it coule be up to about 180 (which is almost the most i would be if it was the worst case senario). he came and looked at it (one good thing he was on time). He told us the was the Door lock problem (which was the best case senario according to the guy on the phone 2 days earlier). He then told us it would be about 190 total. WOW, best case senario and it was just as much as the wo... read more

faithw 

on Yellow Pages

14 years ago

I went to Del's to buy a dryer and have been very pleased with the way it has run since I bought it. The day that I bought it the belt came loose an employee from Del's came out that day fixed the belt at no fee and said if I ever had any other problems to call him and he would come fix it at a reasonable fee. 

rubydye 

on Yellow Pages

14 years ago

Dels is great! Len, the owner, came to my home on a Sunday night after I returned home to find my house at 55 degrees. He did a fantastic job and was quick, efficient and friendly! In comparing prices for DIY it found it to be very comparable. I will definitely be using Dels in the future when I look to purchase a new HVAC, but thanks to Dels that won’t be too soon!