Del's Appliance Heating & Cooling

Bob G. 

on Yellow Pages

8 years ago

Nice on the phone,everything is great until a repairman from Del's shows up everything is downhill from there. First of all he doesn't know the difference between a refrigerator and a dog turd. First doesn't have right part but says let me try this,no good,wait a minute I'll try this,no good. This went on for at least two hours and no luck with anything. Now he's computing his service call charge. Anyway all they got to do was waste two hours of my time,not a dime and left my refrigerator in worse shape than when he entered ... read more

Rae N. 

on Yellow Pages

8 years ago

I was so pleased with the prompt service and professionalism from the front office and serviceman. They went beyond all expectations and would call them again. 

Steve H. 

on Yellow Pages

9 years ago

I have to agree with Angela. Del's is awful. I had them do my AC repair and the 1st guy they sent out was not even an installer. They charged me for work the that wasn't done which was attested to by two other techs who came accessed what went wrong and then one of them eventually fixed it. So it took them two weeks the 1st time to get me fixed up off of a warranty claim and then when it failed I was down for almost two weeks again. I was told several time by them they would refund some of my money for the crappy work they d... read more

Angela W. 

on Yellow Pages

9 years ago

An awful experience. Ddoes not follow ethical practices. Once contracted will delay repair and claim reasons that are not valid for delay. Very disrespectful. If your repair is not significant $, will be a long wait. 

Stephen C. 

on Citysearch

9 years ago

Del's Appliance Heating and Cooling The only reason i'm rating this company a 1 star is because a 1/16th of a star is not available. Extremely pissed at this company and would never recommend them to anyone. Please is you read this and received them from a home warranty company call the home warranty company and request a different service company in your area. We started out with a tech coming out to look at our Dryer for a Home warranty work on Aug 18th of 2015 and they determined it was a faulty part that they would have ... read more

charles.dockery 

on Yellow Pages

12 years ago

Should like a bunch of ninneys, you pay for knowledge not parts plus they are a retail, not wholesale, parts and service provider. Sears charges 89.00 each time they come out if they have the part or not. Dels charges flat rates on repairs according to the job,not hourly. Some one had to pay the gas, insurance, wages, shipping of parts, wages, etc... and of course it is passed down to us, the customer.... oh yeah plus you will pay a little more for the warranty on their parts, cause when i bought apart online it was cheaper ... read more

jessicaw13 

on Yellow Pages

12 years ago

My husband went to purchase a part for our furnace Saturday. The guy behind th counter first tried to charge $89 for the part, when my husband told him that he knew it was a $30 part the guy brought the price down to $49. My husband only said yes to that price because they were the only heating & cooking place open on Sarurday. My husband also asked the guy if he could return the part if it did not work. The guy once again told him that he could return the part, after the guy took the "used" part from my husband to match the... read more