This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Dell Incorporated
- Community & Social Services
- Round Rock, TX
About this business
Location details
1 Dell Way, Round Rock, TX, 78682, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I purchased a brand new Alienware Aurora Gaming Desktop in August 2025 for nearly $3,000. By January 2026, just five months later, the computer began crashing repeatedly and eventually failed completely with eight different kernel-level stop codes — clear indicators of hardware failure. What followed was nearly four months of poor customer service. Dell support initially insisted this was a software issue not covered under warranty and pushed multiple OS reinstalls as the fix. Even after a full factory reset failed to resolv... read more
Spent $1,639 for a new desktop computer. None of the documentation, including the operating manual, shown on the packing list, were in the box!!! Dell forgot to send them!!! When I ask to have them shipped to me, they refuse. They will only send links to the documents. I TEFUSE TO HAVE TO USE MY PAPER AND INK TO PRINT THEM. Better Business Bureau notified. HORRIBLE CUSTOMER CARE / SERVICE!!!
Dell computers are junk these days. Just lost a 3rd laptop in 5 years. I also had issues with a 1 month old desktop in 2025. I'll never buy from Dell again.
Please do not renew the 18.8 million dollar contract with ICE for the Microsoft software licenses coming up in March 2026. ICE is destroying our community through terrorism tactics. Please consider how your product is being used for harm and make a choice for humanity.
Frequently asked questions about Dell Incorporated
How is Dell Incorporated rated?
Dell Incorporated has a 2 star rating with 338 reviews.
When is Dell Incorporated open?
Dell Incorporated is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com