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Del Sol Medical Center: Emergency Room

3.0
  • El Paso, TX

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Location details

10301 Gateway Blvd W, El Paso, TX, 79925, United States

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3.019 reviews
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Sarah Moreno's profile image
Sarah Moreno 
on Google
2 months ago

I visited the Emergency Department last weekend with my very sick grandmother, and the experience was extremely disappointing. We received no updates about her condition until she was about to be discharged, despite long waits and multiple attempts to get information. What made this even more upsetting was seeing a group of nurses recording TikTok videos during their shift. One of them, who goes by the name Jess on TikTok, was actively filming while patients like my grandmother were left waiting for care. I later saw the vid... read more

Rigo Lozano's profile image
Rigo Lozano 
on Google
4 months ago

The doctor that we had take a look at my newborn was great, he was very caring and listened to all our concerns. He was quick with the labs and gave my son the proper care to get him back home safely and us parents with ease of mind. Amazing care 

Albert carabajal's profile image
Albert carabajal 
on Google
a year ago
Drey's profile image
Drey 
on Google
a year ago

They deserved zero stars. I was warned not to come to this hospital, but had an emergency. Rude staff overall no compassion or empathy. From the nurses to receptionist in the ER department. No body does anything while you are lying in severe pain just ignore you. They do not know how to placed an IV in your arm. What kind of hospital is this? Plain neglect to the patients and family members. Whatever they tell about this bad hospital they are falling short. Go somehwere else you are better off. Or enter at your own risk. 

Cristal Chacon's profile image
Cristal Chacon 
on Google
a year ago

This hospital is always helpful with telling me what's wrong with me when I ain't feeling too good and I've never had any problem with any of the staff until this past Tuesday. They were trying to put an IV in but some freaking nurse or I don't know what he tried after the first after nurse couldn't but he made a big bruise on my left arm which I didn't notice how bad it got until I had gotten home because at first it was just green then it got purple. After he couldn't get it the first time he tried on my right arm which he... read more

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Frequently asked questions about Del Sol Medical Center: Emergency Room

How is Del Sol Medical Center: Emergency Room rated?

Del Sol Medical Center: Emergency Room has a 3 star rating with 19 reviews. 

When is Del Sol Medical Center: Emergency Room open?

Del Sol Medical Center: Emergency Room is open now. It is open 24/7. 

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