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Defenders – ADT Authorized Premier Provider

3.3

About this business

Message from Protect Your Home – ADT Authorized Premier Provider Helping to protect over 1 Million families, ADT®'s only Authorized Premier Provider, Protect Your Home’s security systems are trusted more than any other burglar alarm or home alarm system provider. 

Location details

1800 Envoy Cir Suite 1803, Suite 1803, Louisville, KY, 40299, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to Midnight
Tue7:00 a.m. to Midnight
Wed7:00 a.m. to Midnight
Thu7:00 a.m. to Midnight
Fri7:00 a.m. to Midnight
Sat7:00 a.m. to Midnight
Sun7:00 a.m. to Midnight
3.332 reviews
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Tim Poffenbarger's profile image
Tim Poffenbarger 
on Google
4 weeks ago

l don't even like returning things to stores so for me to take the trouble to post a review tells you something. ADT alarm responses treat you like a child whose only skill is to go stand outside and wait for help. You do not have the ability or even the right to manage your system. I needed to disable a smoke detector because a worker sanding some shelves created dust that set off the system. I could only manage that process by calling ADT, spending minutes going through call trees and asking a person to stop the nuisance a... read more

fatema aljouja's profile image
fatema aljouja 
on Google
a year ago

It is the worst company I had ever seen in my life, and the worst customer service too Even one star is too much for their customer service I spent 4 hours on the phone with ADT on my day off and no one was able to help for what I need they kept transferring me from one to another 

Yunier Martinez's profile image
Yunier Martinez 
on Google
2 years ago

Is a gotcha!!! I made a contract with ADT for 5 years and after a year they changed the camera the doorbell by a Google!!! A camera you can buy on Amazon for $50 and Adt is charging monthly for this camera. The camera does not record all the events besides installing it to go see my neighbor's house. I called to get one from ADT and they said they won't use those cameras anymore. They don't want to change my camera for one that gives me more security, nor do they want to modify the contract. Pure rubbish Adt do not hire beca... read more

Amy Moore's profile image
Amy Moore 
on Google
2 years ago
Sydney Perry-hughes's profile image
Sydney Perry-hughes 
on Google
2 years ago

Been receiving ads in the mail since I bought my new home no big deal. Today I came home just in enough time to put my key in the door to turn around to a gray Camry pulling into my driveway and I am immediately on high alert do not recognize this car do not have any guest on the way a woman hops out approaches me and my two kids at the door didn’t even introduce herself nothing just immediately trying to sell security to me. This needs to stop you should never approach people on their property alone with their kids it could... read more

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Frequently asked questions about Defenders – ADT Authorized Premier Provider

How is Defenders – ADT Authorized Premier Provider rated?

Defenders – ADT Authorized Premier Provider has a 3.3 star rating with 32 reviews. 

When is Defenders – ADT Authorized Premier Provider open?

Defenders – ADT Authorized Premier Provider is open now. It will close tomorrow at 12:00 a.m.  

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