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Defenders – ADT Authorized Premier Provider
- Security Systems
- Abilene, TX
About this business
Location details
206 N Ave C, Abilene, TX, 79607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to Midnight | |
| Tue | 7:00 a.m. to Midnight | |
| Wed | 7:00 a.m. to Midnight | |
| Thu | 7:00 a.m. to Midnight | |
| Fri | 7:00 a.m. to Midnight | |
| Sat | 7:00 a.m. to Midnight | |
| Sun | 7:00 a.m. to Midnight |
Worst Customer Service Ever. I had to call 3 different times to cancel our service. Was transferred to different areas and hung up on. Finally on the 3rd call I explained to the guy that I just wanted to cancel my service not be transferred to someone else. He proceeded to do what I asked and after he got done reading the disclosure they have to read, he just hung up on me. Do not recommend for this reason. I will never use them again.
Worst Customer Service Ever. I had to call 3 different times to cancel our service. Was transferred to different areas and hung up on. Finally on the 3rd call I explained to the guy that I just wanted to cancel my service not be transferred to someone else. He proceeded to do what I asked and after he got done reading the disclosure they have to read, he just hung up on me. Do not recommend for this reason. I will never use them again.
From the first phone call, everyone was very professional and helpful. The supervisor gave me several free additions and we set an appt. for the installer to come to the house. The installer further told me that the free stuff comes out of a fund and when I reached the maximum I would have to pay for additional equipment. This should have been disclosed up front as I was very surprised that I need the write a check. The system is in place and so far no problems. l
We are very pleased with Tech Nate, who installed our system. It was great to have an opportunity to actually 'choose' what went into our ADT package so that we could customize it for our needs. Nate was wonderful...professional, knowledgeable, and respectful of our home. The suggestions that he did make in regards to what equipment we got, was thoroughly explained and detailed as to why he believed various items were necessary. There was no 'high pressure' from him, in regards to getting ADT or not...he left the decision co... read more
Frequently asked questions about Defenders – ADT Authorized Premier Provider
How is Defenders – ADT Authorized Premier Provider rated?
Defenders – ADT Authorized Premier Provider has a 4.1 star rating with 17 reviews.
When is Defenders – ADT Authorized Premier Provider open?
Defenders – ADT Authorized Premier Provider is open now. It will close tomorrow at 12:00 a.m.
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