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Dee Dee's Pet Palace

3.8

About this business

Location details

5660 IL-113, Coal City, IL, 60416, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.8147 reviews
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Kelly Salazar Izzi's profile image
Kelly Salazar Izzi 
5 years ago

we have been going here for a few years always a great experience and friendly staff 

Annie Becker's profile image
Annie Becker 
5 years ago

my boyfriend came in recently to purchase a ferret...first, he called to make sure there was a ferret (we don't live in that area) and said the lady was extra rude on the phone. second, the sign said 150 and he was charged 200, and third, my ferret is covered in fleas.. I see this is a common problem here and the workers seem that they don't want to take responsibility, resolve any issues and are quicker to tell you you shop elsewhere...which is fine..if you can't be professional or care for the animals...you really SHOULD j... read more

Lynn Greenan's profile image
Lynn Greenan 
5 years ago

The place is dirty and stinks. Animal cages are dirty , I never see anyone cleaning. Food and water bowls are gross. 

Stephani Carter's profile image
Stephani Carter 
6 years ago

i bought a baby bunny on July 29 it died exactly 2 days later. i started looking into why it could of died and the poor bunny wasn't suppose to leave the mom till it was 8 weeks old this poor baby was only 4 weeks old the day i got it they was born june 29 i really wish i would of known that before i called and talked to the owner she just was rude and didn't care at all it wasn't even about the money at all it was about my grandson who heart is broken this place was good at first but i believe she stopped caring at all she ... read more

Melina E Lee's profile image
Melina E Lee 
6 years ago

close down your store , you dont' know what your doing, and its disgusting in there , those poor animals suffer cause of your ignorance 

Misty Delira's profile image
Misty Delira 
6 years ago

This place is disgustingly dirty. Purchased a kitten that ended up being loaded with flees. 

Monica Axelson's profile image
Monica Axelson 
6 years ago

I bought a Russian turtle for my grandsons 11birthday they were very helpful knowledgeable nice friendly staff thank you💗💗 

Chloe Jelenich's profile image
Chloe Jelenich 
6 years ago

Anytime we’ve been in to look for something for one of our dogs they’ve had it or been able to recommend what would be best for our situation, one was an older dog that had problems with back legs and walking😞. But very nice and friendly staff and appreciate the closeness to home🙂 

Ivory Rose's profile image
Ivory Rose 
6 years ago

I have had multiple issues with this story and they never read my messages 

Frequently asked questions about Dee Dee's Pet Palace

How is Dee Dee's Pet Palace rated?

Dee Dee's Pet Palace has a 3.8 star rating with 147 reviews. 

When is Dee Dee's Pet Palace open?

Dee Dee's Pet Palace is open now. It will close at 6:00 p.m.  

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