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Decatur Utilities
- Electricity Suppliers
- Decatur, AL
About this business
Decatur Utilities provides electricity, natural gas, water and wastewater services in the greater Decatur, Ala., area. Serving more than 30,000 customers in the Tennessee Valley region, the company provides for residential and commercial locations. Decatur Utilities is a municipal utility owned by the City of Decatur. Decatur Utilities is the operating name of the Municipal Utilities Board of Decatur, Morgan County, Ala. Local Act No. 89 of the Alabama Legislature in 1939 created the Board. Customers are billed once a month ... read more
Location details
1002 Central Pkwy SW, Decatur, AL, 35601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Power out. No one to talk to. Just automated by phone. Says no outage in area. Meanwhile spectrum has texted me about service out due to power outage. You think Decatur utilities would be more on top of power outage than internet provider giving me updates. After being out for 40 min.
I have never had any issues with decatur utilities. Yea, power goes out during some storms and stuff. They always get power back on in a very timely manner. And also a big shout out to the guy that is over all the tree work and stuff. He is very prompt, always returns your calls and messages, and just strikes me a naturally good man. Yall keep it up!
Absolutely hateful, the lady of spoke too was very rude and very hateful. My husband is at work and even though it is in his name I should still be able to take care of things. This isn't the 1950s
They don't throw my trash, or recycling bin they miss it somehow every other week.
Total incompetence. Customer service is confused and isn't sure of proper protocol. I pay thousands of dollars a month for idiot customer service, jerking me around, putting me on hold with people who never call back.
Frequently asked questions about Decatur Utilities
How is Decatur Utilities rated?
Decatur Utilities has a 2.2 star rating with 84 reviews.
When is Decatur Utilities open?
Decatur Utilities is closed now. It will open on Monday at 8:00 a.m.
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