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Decatur Utilities
- Electricity Suppliers
- Decatur, AL
About this business
Decatur Utilities provides electricity, natural gas, water and wastewater services in the greater Decatur, Ala., area. Serving more than 30,000 customers in the Tennessee Valley region, the company provides for residential and commercial locations. Decatur Utilities is a municipal utility owned by the City of Decatur. Decatur Utilities is the operating name of the Municipal Utilities Board of Decatur, Morgan County, Ala. Local Act No. 89 of the Alabama Legislature in 1939 created the Board. Customers are billed once a month ... read more
Location details
1002 Central Pkwy SW, Decatur, AL, 35601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Smelling my own farts is a more enjoyable experience than dealing with Decatur Utilities.
The most you give us is a hot dog party (so called customer appreciation) full of fake hellos & goodbyes, save it, don’t need it. After all of these questionable light, water, & more bills are being paid, goodbye. Customer service is trash as well. Next time a bill is trying to get paid, don’t block the door with lousy customer appreciation set ups.
Customer service is non-existent at this place. Google should offer a -5 star option. I give credit where credit is due. I have plenty of supporting documentation/call log of my requests SENT BY A DECATUR UTILITIES REP...then had the "Manager" call me to say they have no record of my call being made. I am not certain what she is "managing" but it certainly is not her department.
Frequently asked questions about Decatur Utilities
How is Decatur Utilities rated?
Decatur Utilities has a 2.2 star rating with 75 reviews.
When is Decatur Utilities open?
Decatur Utilities is open now. It will close at 4:30 p.m.
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