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753 N Main St, Fitchburg, WI, 53575, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
The healthcare providers at SSM are amazing but their billing is an absolute nightmare. As much as I loved my providers, I can no longer in continue with them due to SSM’s archaic billing system and consistent errors in billing patients despite EOBs stating otherwise. It’s been a huge pain getting these problems resolved and is no longer worth it despite the great care I have received.
They will not fill scripts using my chart or respond, waited 3 business days, then tried to call it in. The nurses were rude, said it would be filled. I called pharmacy and they delayed the fill of script for several more days even though it was way past due to be filled. One I requested, helps me breathe better with my asthma. Also, communication with them is a less than helpful or pleasant experience. Not sure why this location has changed so much.
JD was a great communicator, understood the issue right away and was very compassionate as well. Thank you!
Dean Health Systems, Inc. has a 3.5 star rating with 31 reviews.
Dean Health Systems, Inc. is open now. It will close at 6:00 p.m.
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