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Dead River Company
- Propane
- Brewer, ME
About this business
Trusted for our reliability, Dead River Company delivers propane, heating oil and kerosene to homes and businesses across our Northern New England footprint. Our team of skilled professionals offer energy-saving solutions, as well as install high efficiency heating equipment and provide 24-hour emergency service to ensure our customers comfort and peace of mind.
Location details
103 S Main St, Brewer, ME, 04412, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Updated: after some phone tag I was able to connect with the customer service manager Jen who was very kind and easy to deal with. I felt like she actually listened and addressed my concerns and dis not just brush them off and give excuses as precious contacts did. Thank you for addressing this and hopeful it wont happen to others. I'm not sure what is going on with the customer service. I have called numerous times regarding a billing error and also sent emails all with no response. Being charged extra labor time when the t... read more
Dead River Company has been our go-to company for our heating needs. They also service our furnace and stove. They will be installing a propane hot water heater in the near future and will service that as needed. They are reliable, professional and extremely helpful.
Patrick McKenzie Commitment to service, excellent customer service, on time delivery. The team at Dead River company covering Eastern Maine realized I didn't use much oil this winter and they took the time out to call to asked what happened. I told them I lost heat in the Winter, the customer service representative issued heartfelt empathy and offered to have a technician look over my boiler/ heating system and make recommendations based on assessments. The technician came and did a thorough assessment. A few days later anot... read more
Josh and William were truly so amazing. True professionals!!!! Great job!
I'm not sure what is going on with the customer service. I have called numerous times regarding a billing error and also sent emails all with no response. Being charged extra labor time when the technician was only at my house for one hour is unacceptable. I would have preferred to discuss the issue rather then post publicly, but they have not responded to numerous attempts. Long time customer who will be seeking services elsewhere. Check your cameras against your charges because I'm sure this is not the first instance of pa... read more
Frequently asked questions about Dead River Company
How is Dead River Company rated?
Dead River Company has a 4.2 star rating with 91 reviews.
When is Dead River Company open?
Dead River Company is closed now. It will open at 8:00 a.m.
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