De Pue Monument Co

Ellen Glasser 

on Google

a week ago

My family had used DePue in the past, and we knew exactly what we wanted and where our marker was to be placed. After months of trying to connect with Matthew, we took our business elsewhere. Wish we had done it sooner. Bereavement of loved ones is tough enough already, without being made to feel like your family's needs don't matter. Would not recommend, unless a staffing change is made. 

Weatherly Camacho 

on Google

3 weeks ago

They removed a bronze date from my grandmother’s grave, lost it, then billed us for their negligence. They also billed us for a permit to the cemetery, which they never paid to the cemetery, then changed the charge to an ‘inspection fee’ on the final invoice. Sketchy. 

Weatherly Camacho 

on Google

3 weeks ago

They removed a bronze date from my grandmother’s grave, lost it, then billed us for their negligence. They also billed us for a permit to the cemetery, which they never paid for, then changed the charge to an ‘inspection fee’ on the final invoice. Sketchy. 

Laura Zipperer 

on Google

3 months ago

I would give Matthew Lee a zero if I could. Horrible customer service. He does not respond to emails. He is the only one who runs the department and can answer questions. No one in the office can help. Paid in Full in February for my father's footstone $762. No follow-up from Matthew and it is May. This is a sensitive business and he has no sense of customer service. NEVER USE THIS COMPANY!! 

Charles Cohn 

on Google

6 months ago

I signed a contract with this company and paid them in full to place a memorial marker for my father's grave in Bonaventure cemetery over a year ago. Nothing has been done. I have contacted them many times and only get excuses. I am the executor of my father's will and have an obligation to have this completed. I would not use this company again.