DC Obstetrics & Gynecology

Bobbi Plante 

on Google

a month ago

My primary concern with this office is the customer service. It is extremely difficult to reach anyone by phone. Patients are instructed to leave a message and specifically told not to leave multiple messages, but calls often are not returned. On the rare occasion that I have reached someone, the administrative staff have been dismissive and unnecessarily sharp. This is especially troubling in a gynecology office. Patients are often calling about sensitive, personal, or frightening concerns. I should not feel reluctant to co... read more

Sukhman Sran 

on Google

a month ago

⭐ 1 Star Absolutely ridiculous and extremely frustrating. I was told in May 2025 that the wait time for my appointment was 6–10 months. I waited over a year, only to call in August 2026 and find out that the doctor had retired and no one had taken over her patients or contacted us. Now I’m being told to go back to my family doctor for another referral. When I asked about another doctor, I was told the wait is 2 YEARS. So I waited over a year for nothing and now have to start all over again? Is this seriously how you treat pa... read more

Hanelyn Deslate 

on Google

2 months ago

My doctor referred me to Dr. Crow and was told to wait for the clinic to contact me regarding an appointment. After waiting for a month, i followed up because I had not heard anything and was told there is no schedule available yet until end of summer so i continued to wait. What made the situation even more frustrating was the way my calls were handled. The assistant I spoke with came across as very annoyed, cold and lacking empathy when i was simply trying to find out when I could expect an appointment. As a patient, it wa... read more

Danielle Frame 

on Google

3 months ago

Had my second son February 2025. I had dr.chappel, and this was such a stressful pregnancy. She would send me for blood work, wouldn't explain what for, just for it to be another std test. Kept asking for the proper blood work to make sure my nutritional levels were good as I kept feeling faint.it never happened.When I was told my son had a weird spot on his heart,the "nurse" came in and just bluntly laid it all out. No hi, no let's hear the baby's heart beat, just straight to the hard news. No tact what's so ever. They take... read more