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DB Roberts
- Consumer Services
- Wilmington, MA
About this business
DB Roberts is a leading distributor of high-quality specialty fasteners and hardware with customized inventory management programs. We maintain a significant inventory of top brands and support our customers globally with locations strategically positioned throughout North America. We carefully selected the suppliers and products we distribute, focusing on synergistic product lines and only the best manufacturers in their industries. As an authorized distributor for over 50 premier manufacturers, our product breadth includes... read more
Location details
54 Jonspin Rd, Wilmington, MA, 01887, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
EXTREMELY rude credit department, everyone "works" from home so good luck getting that return phone call. If you are not a big customer you will be treated worse than an afterthought. Vendors like this are a dime a dozen, this one is not worth the aggravation. Trust me. I am still waiting for a return call from 5 hours ago....and am looking for replacement vendors while doing so.
worst customer service ever
This company is one of the worst company that I have to deal with. When I tried to call to check price and availability, It always keep ringing but no one answer the call. When we tried send email to salesperson, it took forever to email back. Sometimes we have to send second or third email to request for a quote. There are couple times when we sent purchase orders, we did not get a respond for receipt. And sometimes we emailed to check on the purchase orders, the same salesperson sent an email back that the order was never ... read more
Frequently asked questions about DB Roberts
How is DB Roberts rated?
DB Roberts has a 2.5 star rating with 8 reviews.
When is DB Roberts open?
DB Roberts is closed now. It will open tomorrow at 8:00 a.m.
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