Davis Vision

Greg Hale 

on Google

3 months ago

We were in network with Davis and Superior for a few years and they were the worst quality insurance we accepted but due to high patient demand we enjoyed seeing many patients but dealt with the lab and customer service headaches. We dropped them immediately when the Versant Health takeover was implemented in 2019 because nothing worked and customer service inquires took hours and reimbursement checks took months. No exaggeration! This year we tried to rejoin the network hoping that after 5+ years they would get their act to... read more

Chris Huertas 

on Google

6 months ago

This company shouldn’t exist. Complete trash. I hope to never work for a company that offers vision coverage from this place. If you get offered insurance from this company just turn it down and put away money each month yourself. This applies to providers and customers. Just archaic. 

Kimberly Marshall 

on Google

8 months ago

Horrible company . . . little to no customer service. Agents only hung up on me twice today, so not as bad as usual. Customer service does not know how to assist with claims issues, nor do they care. This organization has no right to be a business. 

Cindy Severn 

on Google

9 months ago

Zero Customer Service, Don't want to even give it a star. They don't answer emails and when they do they send them encrypted, then tell you to respond back unencrypted which cant be done. And if you call, you open tickets that NEVER get completed or resolved.