Davis Bay Doormaster Ltd

Derek Bullen 

on Google

3 weeks ago

Door was installed crooked, all rails vertical and on ceiling are out by 1 to 2.5 inches. The door pops and snaps all the way up and all the way down. Nothing is square to the doorframe. A rush job and they already came to fix it once, it was worse before. Check how crooked the one side is in the photo. 

Jane Mellor 

on Google

a month ago

I was shocked this morning when, after 30 minutes, the Doormaster repairman handed me the invoice. $212.80!! The charge of $160 was for residential callout, which he said is standard (omg!) and $40 for truck charge. What's truck charge?! He was a very nice person. He cleaned the garage door rail and oiled it (no repair) for $212.80?! He said the woman who books appointments always lets the customer know the price but I definitely was not told or I never would have booked. Very disappointed. 

Claire Folstad 

on Google

10 months ago

Excellent company to deal with! I had an install that was such a challenge yet every issue that arose was dealt with so professionally and promptly. Huge thanks to all those in the offices that helped along the way. Just recently, a garage door I never have to use started having issues and I didn’t realize I could have called them on that Sunday. When I contacted the office, Kathy was awesome! As we went over everything on phone, she had the tech appointment set up for first availability. I really thought it was going to be ... read more

Claire 

on Google

10 months ago

Excellent company to deal with! I had an install that was such a challenge yet every issue that arose was dealt with so professionally and promptly. Huge thanks to all those in the offices that helped along the way. Just recently, a garage door I never have to use started having issues and I didn’t realize I could have called them on that Sunday. When I contacted the office, Kathy was awesome! As we went over everything on phone, she had the tech appointment set up for first availability. I really thought it was going to be ... read more

Fred Horth 

on Google

a year ago

I would like to thank Cathy at your phone reception, she went out of her way to diagnose the problem with our door on the phone, you have a great employee in Cathy, once again, many thanks. 5 star service.