David Lord - State Farm Insurance Agent

Amanda Marie 

on Google

2 weeks ago

I just want to say what great customer service the ladies at David Lords office have. I was a manager at McDs for 11 years and was forever trying to get my crew to simply respond " youre welcome" when someone said thank you. It goes a long way,and when someone is rude,short or acts like the customer is an inconvenience it subtracts value and can add frustration to the visit. I never feel like im an inconvenience when I call David Lords state farm office, and I call alot. Can you suspend my payment? I need to make a payment. ... read more

Amanda Evans 

on Google

2 weeks ago

I just want to say what great customer service the ladies at David Lords office have. I was a manager at McDs for 11 years and was forever trying to get my crew to simply respond " youre welcome" when someone said thank you. It goes a long way,and when someone is rude,short or acts like the customer is an inconvenience it subtracts value and can add frustration to the visit. I never feel like im an inconvenience when I call David Lords state farm office, and I call alot. Can you suspend my payment? I need to make a payment. ... read more

Amanda Evans 

on Google

6 months ago

I just want to say what great customer service the ladies at David Lords office have. I was a manager at McDs for 11 years and was forever trying to get my crew to simply respond " youre welcome" when someone said thank you. It goes a long way,and when someone is rude,short or acts like the customer is an inconvenience it subtracts value and can add frustration to the visit. I never feel like im an inconvenience when I call David Lords state farm office, and I call alot. Can you suspend my payment? I need to make a payment. ... read more

Brandy Shrader 

on Google

7 months ago

Horrible insurance company hands down! We had a house fire February 29th, 2024. We are still living in our camper, with frozen pipes, also in our house that we cannot live in. We have been out of propane for almost 2 months. State Farm let our house sit for 5 months, resulting in black mold throughout our house. They issued a check last year one week after the fire for $25,000. We had no clothing, bedding, food, nor shoes or jackets. We used the money to buy things we needed. Now as of this week, January 11, 2025, State Farm... read more

Thomas Hemme 

on Google

9 months ago

I was paying for towing in my insurance. They refused to cover the tow because of something I mentioned, so it was suddenly my fault. A few months prior, after updating my personal liability paperwork, they somehow stopped my reoccurring payments and had to write a letter to the judge explaining how they messed up. After all that, they had the nerve to say that the ladies didn't feel comfortable dealing with me. I have never been so disrespected, and my insurance mishandled like this agency. I thought a local agent would be ... read more