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Dave's BP Super Service
- Automotive
- Hancock, MI
About this business
Dave's Super Service has been a staple of the Hancock automotive scene since 1966. We've spent this time proudly serving the Hancock area and have become a valued part of the community. 24 Hour Towing Services, Auto Repair Shop and U-haul
Location details
112 Front St, Hancock, MI, 49930, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 2:00 p.m. |
Dave's super service certainly lives up to its name! Was a long way from home when my car broke down. Called these guys up. Right from the start, nothing but professionalism. The young lady on the phone was patient with me, found my location, and sent a flatbed to pick me and my vehicle up. The tow truck was there promplty, the tow driver, a young man was polite and professional with me. I had my 90lb dog with me, he said toss her up in the truck it's no problem. So away we went back to the shop. Upon arival, they even helpe... read more
Dave's left a 4 inch long scratch in the leather on my steering wheel and denied responsibility without so much as an apology. Their reasoning was that because they were changing my tires, they would not have been inside my car. As if they did not have to get in my car to drive it. While they may have been the cheaper option in town for tires, their customer service was terrible, and they damaged my car (that's on a lease).
I have heard great things about this shop but unfortunately experienced poor customer service regarding a faulty part and/or incorrect installation. I ended up having to get the car fixed at another shop, they notified me of this issue, so I had to replace the same wheel bearing not even 3 months later after Dave’s fixed it. Called several times to get an answer on what could be done to reimburse me for this error with no returned phone calls or solution. Disappointed to say the least, as I spent $1400 in service there, and ... read more
Frequently asked questions about Dave's BP Super Service
How is Dave's BP Super Service rated?
Dave's BP Super Service has a 4.5 star rating with 183 reviews.
When is Dave's BP Super Service open?
Dave's BP Super Service is closed now. It will open tomorrow at 6:00 a.m.
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