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Dave Arbogast RV Depot
- RV Dealers
- Troy, OH
About this business
Dave Arbogast RV Depot is your one-stop shop for all things RV. Shop for RV accessories, browse RV parts and get RV service at our Troy, OH, location. If you can't visit us in person, we offer worldwide delivery for your convenience!
Location details
3500 S Co Rd 25A, Troy, OH, 45373, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Yesterday my husband left a 5* review for this business but I must also add a 1* review for the reasons below. Both are trueas they relate to two different product categories and may also involve different personnel. We had bought a 5th wheel from them but needed a towing hitch installed in our truck - this post is about buying that hitch. They installed a hitch without givingus options on the brands they carry and which does not meet our needs at all. We never owned a 5th wheel or a related hitch, but we knew that we needed... read more
RecommendedFirst I would like to say Gary in rv management is awesome at his job. He tells the truth if you need it or not and if it fits your budget and family. Aaron Asbury in service is awesome. We have been thru so much with our coach since we have bought it. They have been there when I've broken down, I've gotten mad. but that didn't stop them from helping. this are awesome men. I will always stay with arborgast as long as they are there. Luke was awesome he answered all of our questions and walked us thru what we need to know abo... read more
All I can say is if I had read the post, before purchasing we would not have gone here!! It's true they do not care once you have purchased an RV. They do not follow up and Customer Service is terrible. I left a message for the owner to call weeks ago and have not heard from him. I was in customer service for 27 1/2 years and would never treat a customer the way they treat people. If you would like I can send a detailed list of our interactions with this dealership & service department.
Business response:
Ms. Dixon, we spoke with you on multiple occasions, we spoke with the dealership you were at in Florida, we spoke to Winnebago on your behalf, we tried to locate a mobile technician near your home. You spoke with the General Manager and you stated you would call him back if anything further was needed when you had a personal friend coming over to assist you and you were dealing with a personal issue. We don’t know how much more customer service we can provide with you being in Florida, to you being a fair distance away at yo... read more
Luke in Service was awesome. Helped us figure out our TV and DVD problem very quickly! Very nice and polite. Thank you Luke! You saved the day
Business response:
Thank you for your recommendation, Debbi! We appreciate your kind words about Luke!
Purchased our RV From Gabby and she made our purchase fantastic. She followed through on all aspects and we were amazed at how our deal turned out. Thanks again Gabby Watkins!
Business response:
Thanks for your recommendation, Rusty. We're so glad that we were able to go above and beyond your expectations!
This past week I picked up my 2021 Airstream Interstate 19! I have been working with Mark Bensman! He has been outstanding to work with! Back in February after talking with him for a long time he was able to order me exactly what I wanted! Unfortunately due to Covid 19 our delivery of early April got delayed three times! Mark was terrific calling me, keeping me in the loop the entire time! Once the unit came in, he called me and I flew in from California to take delivery! He and his team were very accommodating to make sure ... read more
Business response:
Thanks for your recommendation, Bruce. We're so glad that we were able to go above and beyond your expectations!
best rv shopping experience ever!!!! i came in on 03/14/20 to look at a airstream atlas now mind you the weather that day was less then perfect it was snowing and spiting sleet when i arrived i was met my gabby watkins whom by the way was amazing and i could not say enough great things about her she gave me a well rounded walk thru of the coach outside in the snow\sleet and then looked at an identical atlas inside of there showroom flowing that and after a tour of there massive showroom and service and parts dep. we then pro... read more
Business response:
Good morning, Jacob! I am so pleased that you had such a wonderful experience! Gabby and Gary are great! So glad you were able to work with them and get the perfect Arbogast customer experience! Thank you for your kind words! Truly appreciated!!
My wife and I have purchased two cars and a travel trailer in the past, our daughter is a student at Troy Christian school. We prefer to purchase through Arbogast but recently we were in the market for a Buick Enclave and purchased on through a dealer near Columbus. We had purchased a Toyota Camry from your used division and our salesman was great and moved up to manager , he referred us to another salesman not only did we contact him repeatedly but gave him information on the vehicle we wanted Not once did he contact us. Wh... read more
Business response:
Good afternoon, Mr. Kellar. I have reached out and received no response from you. I would like to hear from you so I can have the information needed to help you get in contact with Mr. Arbogast. Please email me at valerie@arbogastrvs.com. Thank you again for reaching out and I look forward to hearing from you so we can get this situation resolved.
From:Stephen Batson & Laura Zygmunt from Burgaw, NC. Purchased: 2020 Rockwood Ultra Lite 2608BS We have to say that we drove 10 hours to pick our 2020 Rockwood Ultra Lite travel trailer on leaving Burgaw, NC 5:30 pm arriving 1:30 am Friday January 31, 2020. Napped a bit and waited till 9 am. We have been looking for several months and finally found what we liked. We compared and spoke with several dealerships and what turned us towards OHIO was the great customer service provided by Dave Arbogast RV Depot. A huge thank you t... read more
Business response:
Wow, Laura, we appreciate your feedback! We're happy that our staff was able to provide all that you needed and you're satisfied with your experience!
Frequently asked questions about Dave Arbogast RV Depot
How is Dave Arbogast RV Depot rated?
Dave Arbogast RV Depot has a 4.2 star rating with 550 reviews.
When is Dave Arbogast RV Depot open?
Dave Arbogast RV Depot is closed now. It will open tomorrow at 9:00 a.m.
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