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Datawatch Systems is an industry leader in access control, providing access solutions and exceptional alarm monitoring services to clients nationwide.
4520 East-West Hwy #200, Bethesda, MD, 20814, United States
Get directionsThis was by far the easiest project I’ve ever led at my company. Jennifer and her team made the entire process seamless from start to finish. Once we finally decided to upgrade our card access system, I only wished we had done it sooner. Exceptional customer service, an outstanding team, and a top-quality product—truly a first-class experience
I would like to express my appreciation to Datawatch, Inc. for the recent update and renovation of our surveillance system at a public facility within the City of Alexandria Government. The entire experience—from the expertise of Technical Advisor Michael Durante to the leadership of Project Manager Joey Winter—was exceptional. Joey and his team of technicians demonstrated outstanding professionalism and attention to detail. Joey provided thorough oversight and offered well-considered recommendations throughout the project. ... read more
I wanted to share my satisfaction with the recent installation of new card readers, access control, and CCTV cameras in the building I manage. I could not be happier with the level of service provided by Datawatch. From the initial walks and planning conducted by Michael, to Troy’s management and training support, and Jason, who served as the project manager on-site during the 3-4 weeks of installation, all of them and their teams were outstanding to work with. You couldn’t ask for better service, support, and open lines of... read more
Datawatch has made the transition to new security systems smooth and efficient. From the start, Kia M., Candie A., & Michael D. have ensured a seamless process, providing excellent coordination and support. The onsite team installing the new readers worked swiftly and without any disruption to the building’s operations. Additionally, they maintained consistent communication with tenants, ensuring all requests were addressed promptly and professionally.
Their accounting department is incompetent and their payment options antiquated. None of their platforms ever work and you will end up needing to call, the staff is not thorough or careful, often taking down information incorrectly, and nothing is ever easy when dealing with this company. Avoid at all costs.
Datawatch Systems, Inc has a 3.2 star rating with 51 reviews.
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