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DARCARS Automotive represents 40 franchises in 30 showrooms in MD, VA, FL, NJ, CT, & NY. We’re Open & ready to serve you, in store, online & at home.
6007 Eastern Ave, Baltimore, MD, 21224, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 7:00 p.m. | |
Tue | 7:00 a.m. to 7:00 p.m. | |
Wed | 7:00 a.m. to 7:00 p.m. | |
Thu | 7:00 a.m. to 7:00 p.m. | |
Fri | 7:00 a.m. to 7:00 p.m. | |
Sat | 8:00 a.m. to 4:00 p.m. | |
Sun | Closed |
Very unprofessional. Totally a waste of time after spending my whole day talking to the dealer about my interested car. Dealer had the worst customer service I have ever encountered. Later Artavius, the assistant sales manager, literally said that he would get back to me and deliver my car after getting the final price done. I have never heard from him later that day. Of course, the next morning I called just to find out the car is sold. He even had the audacity to suggest me other cars to buy. I think I’m good. Take your mo... read more
Business response:
Our team is committed to offering friendly and professional service so I am surprised to see this feedback. I apologize if we left the wrong impression and I will address these concerns with my team as we are always looking to improve the customer experience. If you would like to speak with us further, please don't hesitate to reach out to us at customerrelations@darcars.com or 1-800-327-2277.
Very unprofessional. Totally a waste of time after spending my whole day talking to the dealer about my interested car. Dealer had the worst customer service I have ever encountered. Later Artavius, the assistant sales manager, literally said that he would get back to me and deliver my car after getting the final price done. I have never heard from him later that day. Of course, the next morning I called just to find out the car is sold. He even had the audacity to suggest me other cars to buy. I think I’m good. Take your mo... read more
Business response:
Our team is committed to offering friendly and professional service so I am surprised to see this feedback. I apologize if we left the wrong impression and I will address these concerns with my team as we are always looking to improve the customer experience. If you would like to speak with us further, please don't hesitate to reach out to us at customerrelations@darcars.com or 1-800-327-2277.
Met with Jason. Very knowledgeable and communicative.
Met with Jason. Very knowledgeable and communicative.
Business response:
Wonderful to hear! Thank you for sharing with us.
great
Business response:
Glad to hear that you had a great experience, Lisa. Thank your for sharing your review with us. DARCARS Customer Relations
Tried to immediately contact me
Business response:
Thank you for the 4 stars, Chuck!
Customer service was Great. Thank You.
Customer service was Great. Thank You.
Quick professional response. Made it very easy and stress free. Highly recommended!
DARCARS Toyota Baltimore Service Center has a 4 star rating with 411 reviews.
DARCARS Toyota Baltimore Service Center is open now. It will close at 7:00 p.m.
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