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DARCARS Toyota Baltimore Service Center
- Auto Repair
- Baltimore, MD
About this business
DARCARS Automotive represents 40 franchises in 30 showrooms in MD, VA, FL, NJ, CT, & NY. We’re Open & ready to serve you, in store, online & at home.
Location details
6007 Eastern Ave, Baltimore, MD, 21224, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Lady who called hung up on me because I was unable to come see the car that day
Business response:
Thank you for bringing this to our attention. We take your feedback vseriously and would like the opportunity to speak with you about what happened. If you’re open to discussing this further, please call us at 800-327-2277 or email us at customerrelations@darcars.com. We would love to make things right if you give us another chance. Thank you.
I received a quick very friendly reply from the sales person.
Business response:
Thanks for the 5 stars, Jack!
Sucks...I only rated one Star because I couldn’t give it zero! They knew we were driving two hours to purchase a specific truck. When we arrived it was gone. They had us wait 1 1/2 hours for them to get another from their “overflow lot” only to be told that truck wasn’t there either. Wasted my whole day.
Business response:
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue so this doesn't happen again. If you have any further comments or suggestions, please contact us at customerrelations@darcars.com or 800.327.2277. Thank you.
Sucks...I only rated one Star because I couldn’t give it zero! They knew we were driving two hours to purchase a specific truck. When we arrived it was gone. They had us wait 1 1/2 hours for them to get another from their “overflow lot” only to be told that truck wasn’t there either. Wasted my whole day.
Business response:
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue so this doesn't happen again. If you have any further comments or suggestions, please contact us at customerrelations@darcars.com or 800.327.2277. Thank you.
Call was returned promptly. The car was sold but the dealer was informative and very courteous.
Business response:
Thank you for your review, Vivian. Please let us know if we can still assist you in another vehicle.
They response actively
Business response:
Wonderful to hear that. Thank you, Ali.
No inventory & lied the price , hidden fees & refused to send a signed purchase order. Don't waste your time here.
Business response:
Hi Natan, We are sorry to learn that you feel any distrust with our team, and we would like to follow up with you. Please reach out to us directly when you have a moment. We can be reached at customerrelations@darcars.com or 800-327-2277 if you would like to discuss your experience. Thank you.
Great to work with!
Business response:
Haopy to hear it, Lawrence. Thanks for letting us know.
Warm and welcoming.
Business response:
Always wonderful to hear that. Thank you!
Frequently asked questions about DARCARS Toyota Baltimore Service Center
How is DARCARS Toyota Baltimore Service Center rated?
DARCARS Toyota Baltimore Service Center has a 4 star rating with 411 reviews.
When is DARCARS Toyota Baltimore Service Center open?
DARCARS Toyota Baltimore Service Center is open now. It will close at 7:00 p.m.
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