DARCARS Lexus of Mt. Kisco Service Center

A V 

on Google

a week ago

September 2026. Excellent service at Mount Kisco Lexus. Mike is extremely knowledgable and professional and excellent at reviewing your vehicle history and checking what’s needed. He always does multipoint inspections and checks vehicle history making sure if new or replaced parts are under warrantee. Mike is very customer-service oriented and knows what is absolutely necessary and what is not necessary, what your car needs now and what can wait until next service. Mike is the best. Ask for Mike and tell him that Anne referr... read more

Hamza Zahid 

on Google

2 weeks ago

⭐️ Very Disappointing Experience — Poor Communication Victor was my salesman. I’m extremely disappointed with my experience at this dealership. When I purchased my vehicle, I was promised that the registration and license plates would be taken care of the next day, and I was also promised a spare key and all-weather floor mats. Unfortunately, none of this has been handled as promised. What makes the situation even more frustrating is the lack of communication. I have tried calling multiple times, and now I’m not even getting... read more

Elsa Valentina Beltre 

on Google

3 weeks ago

I had an amazing experience purchasing my car at DARCARS Lexus of Mt. Kisco, and I can’t thank Laura enough for all her help! She was incredibly kind, patient, knowledgeable, and made the entire process feel easy and stress-free. She speaks both English and Spanish, which made communication even better. I never felt pressured, and she genuinely cared about making sure I was comfortable and happy with my purchase. Laura truly went above and beyond, even after the sale. It was raining extremely hard, almost like a storm, and s... read more

Nasly Betancur 

on Google

4 weeks ago

Great experience at this service department! 0 stress! Fast and super reliable. Also great service from start with Justin providing outstanding customer service. Thank you. I will come back! 

Kimby19 

on Google

a month ago

Do I have to give a star?? Yep! Apparently! If you expect basic competence or customer service after buying a $50k vehicle, stay far away from this dealership. They are attentive right up until they take your money, and then you cease to exist. It took two months of constant hounding just to get my floor mats, only for them to finally tell me to just buy them myself and they would reimburse me. So I did. Now, we are at five months and counting for that simple correct reimbursement. The finance department completely botched t... read more