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Dandelion Energy
- Contractors
- Mt Kisco, NY
About this business
Dandelion Geothermal is on a mission to make best-in-class geothermal heating and cooling technology affordable to homeowners. We also offer innovative financing options like low-interest fixed loans with $0 down and payments as small as $150/month. Dandelion started at Google's X lab before launching as an independent company with operations upstate New York, Long Island, Connecticut, and Massachusetts. Since 2018, Dandelion was largest residential geothermal installer by volume in NY State.
Location details
333 N Bedford Rd, Mt Kisco, NY, 10549, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Beware!!! Very lengthy process from beginning to end. Too many changes with installation dates and employees who come to do the work. Lack of explanation on zoning depending on the size and floors of your property and left with additional cost due to their lack of information to the consumer.
Dandelion does one thing well - they have great marketing materials. Don't be fooled. After that it is all downhill. Their work at our home was a disaster. We ended up contracting with one of their competitors to finish the job. In the end it cost almost twice as much as their original estimate. Worst customer experience of my life.
Dandelion has a great Sales pitch but is terrible when it comes to their customer service. This is the only time I have ever written a negative review but I thought it was important to make sure less people get fleeced by this company. They will tell you there is no maintenance involved in the units except cleaning the "U' drain and changing the filters. So far two units have failed and they couldn't respond for three days. The cost was more than they had initially said in the contract by $8000.00. The company is in it for t... read more
Stay away from Dandelion. These people make a really great pitch but they are either overworked, or incompetent, either way, it isn't my problem. I am sitting here without heat last night it got into the single digits. Just some quick points so this doesn't seem like a rant:- They promised us 3-5 months. We are going on seven months. They still have to do HVAC and electrical.- They turned my lawn (not where they drilled) into a mud pit and have zero remorse.- They broke my sump pump pipe when trenching so my basement flooded... read more
I was under contract with Dandelion to install a 3-ton unit. Things started to go south as they planned my installation. The amount of loop length was too short. This is according to several other companies I had contacted... all licensed and certified to do that work. When I confronted Dandelion with this info, they denied it and said they knew best. Other companies said I would need a third hole to get adequate results. I even offered to pay for the third hole myself, above and beyond what Dandelion was charging. They refu... read more
I was misled by ******************* who is one of the sales rep of Dandelion. He informed me that I should have a HVAC contractor install ductwork, since my home was previously heated using steam radiators before they can proceed. I email **** of the specifications of the ductwork, and he never responded to my email. He also flat left me, when I initially was running into difficulties with having an HVAC company to do the ductwork only. Once I had the ductwork installed, he then informed me of new increased installation lead... read more
Frequently asked questions about Dandelion Energy
How is Dandelion Energy rated?
Dandelion Energy has a 3.8 star rating with 73 reviews.
When is Dandelion Energy open?
Dandelion Energy is closed now. It will open tomorrow at 9:00 a.m.
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